Game Attendant/ride Operator

6 days ago


Dubai, United Arab Emirates Al Itharah Amusement Center LLC (Adventureland, Sharjah) Full time

**Job summary**

Embody the company in providing a clean and safe play environment to Adventureland customers
- **Key responsibilities**:

- Participate during inventories and extend assistance when necessary during audits
- Ensure all game equipment have complete operating accessories to ensure optimum game experience and maximum revenue generation
- Participate in trainings provided by the company.
- Ensure high level of product knowledge
- Participate and assist during the orientation and training of newly recruited front liners to maintain an excellent operational standard in terms of customer service, salesmanship and safety
- Compliance to operating standards, discipline and behavioral guidelines for park operation
- Ensure direct compliance with health and safety commitment as set in the company health and safety policy
- Extend cooperation/communication between departments to achieve objective
- Familiarization of EN13814 for the implementation of applicable safety and operational standards
- Compliance to manufacturers specifications at all times and do not allow modification or other deviation from the original equipment specifications
- Participate in the implementation of marketing plans and strategies as issued by the marketing departments and provide regular feedback
- Assist the sales department in the management of tours, parties and other seasonal activities
- Handle customer conflict resolution and elevate if necessary
- Contribute ideas based on feedback obtained from customers and front liners.
- Keep abreast with the developments in Adventureland and be able to answer customer inquiries
- Constantly communicate with technical to maintain maximum up time of games, rides and attractions
- Communicate and provide feedback to purchasing, warehouse, IT and technical to ensure optimum operating environment
- Monitor and report any lease hold improvements or other capital works that may affect equipment or general availability of the store
- Cooperate with mall management and maintain good relations to the benefit of the company
- Maintain compliance with local laws and regulations related to operational, financial and other business transactions of the park
- Implement an efficient equipment set up and lay out for best revenue generation
- Monitor and ensure maximum equipment uptime through regular testing program and reporting system
- Implementation of standard operating procedures in the most effective operating method
- Attend and participate operations meeting on a regular basis
- Constant interaction of support functions to enable smooth operation of the park
- Properly assess physical and current condition of the assigned ride/work area/games prior to its operation by accomplishing a daily pre-operating checklist
- Ensure cleanliness of the assigned work area.
- Perform other duties required by his/her superior.

*

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current visa status ?

**Education**:

- High school or equivalent (required)

**Experience**:

- Ride Operator/Game Attendent: 1 year (required)

**Language**:

- English (required)



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