Sales Executive and Cashier for a Meat Trading

8 months ago

Dubai, United Arab Emirates Women First Jobs Full time

Employment Type

Full-time

Company Industry : Products and Services

Premium Beef Products; Dry Aged Meats; Crafted Cold Cuts and Sausages; Gourmet Cheese and Butters; Sandwiches; Retail Delights such as Artisan Oils, Sauces, Marinades and Rubs; Event Catering and Live Cooking; Pre-Orders and Boxes such as Charcuterie Boards (Cheese Boards, Cold Cuts Boards or Mixed), DIY Catering Boxes, Burger Boxes and Frankfurter Boxes

Job Title

Sales Executive

Position Summary

We are seeking a motivated and customer-focused Sales Executive to join our upscale butcher shop. A Sales Executive is often a versatile position that requires good communication skills, attention to detail, and the ability to balance customer service with efficient cashiering.

As a Sales Executive, you will play a crucial role in delivering exceptional customer service, handling cashier and point-of-sale (POS) responsibilities and engaging with customers to create a memorable shopping experience. This position is perfect for individuals who have a passion for high
- quality meats and a strong desire to exceed customer expectations. The Sales Associate shall report to the Outlet Manager or Operations Manager and will perform a wide range of responsibilities, including customer service.

Role and Responsibilities:Customer Engagement
- Welcome customers with a warm and friendly demeanor.
- Provide expert guidance on our selection of premium meats, cuts, and specialty items.
- Share knowledge about various meats, preparation methods, and recipe ideas.
- Offer personalized recommendations based on customer preferences and needs.

Cash Handling and POS Operation
- Accurately process customer transactions using our POS system.
- Handle cash, credit card payments, and electronic transactions.
- Ensure the cash register is balanced at the end of each shift.
- Handle returns, exchanges, and refunds with professionalism and adherence to store policies.
- Ensure that the cash register and related equipment are in working order and report any issues to management.

Product Knowledge
- Maintain a deep understanding of our product offerings, including meat cuts, sources, and preparation techniques.
- Stay informed about current specials, promotions, and seasonal items.
- Continuously update your knowledge to provide the best customer service.

Prospecting
- Identifying and targeting potential customers or leads who may be interested in the products or services offered by the company.

Sales and Upselling
- Actively engage customers to promote sales and cross-sell complementary products.
- Inform customers about our loyalty program, special packages, and upcoming events.
- Encourage customers to explore new or seasonal offerings.

Sales Reporting
- Keeping detailed records of sales activities, performance, and results for analysis and decision-making.
- Predicting future sales and revenue based on historical data, market trends, and other factors.

Communication and Automation
- Managing and tracking all customer interactions, to provide a holistic view of the customer relationship.

Inventory Management
- Assist in monitoring and replenishing inventory to ensure there is proper stock rotation to minimize waste and product loss.
- Assist in regular stocktaking activities.
- Notify management of low stock or any issues related to product availability.

Teamwork
- Collaborate with colleagues to provide efficient and seamless service.
- Support fellow Sales Executives and butchers as needed.
- Contribute to an efficient workflow, positive and supportive work environment.

Presentation and Hygiene
- Ensure the shop is kept clean, organized, and visually appealing.
- Regularly sanitize countertops, scales, and equipment.
- Maintain an attractive product presentation, including arranging displays and merchandising.

Security Loss and Prevention
- Follow security procedures to prevent theft or fraud, including checking the validity of payment methods and identifying counterfeit currency.

Opening and Closing Duties
- Ensure the store's opening and closing procedures are followed, which may include preparing the cash register, securing the store, and maintaining store cleanliness.

Qualifications:

- A Go-Getter mindset who is passionate, resourceful, dependable, and open minded to explore different viewpoints, requests and perspectives from customers and colleagues.
- High school diploma or equivalent. Previous experience in customer service and cashiering role preferred.
- A passion for quality meats and a strong interest in culinary arts.
- Exceptional customer service and communication skills. And the ability to build and maintain positive customer relationships.
- Strong attention to detail and accuracy in cash handling.
- Knowledge of POS systems and basic computer skills.
- Ability to work in a fast-paced environment and handle customer inquiries with professionalism.
- Well-groomed and presentable appearance.
- Flexibility to work evenings, weekends, and h

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