Front Office and Guest Relations Incharge
4 weeks ago
The Role
- Manage the front office and executive office in terms of the following:
- Receiving guests and following the protocol for guest service
- Ensuring that the meeting rooms, office and executive office areas are always set up for guests arrival
- Ensure VVIP guest service to all visitors and facilitate the F & B services depending on set protocol *Ensure the servers and cleaners are prompt with F & B service.
- Answer phone calls and direct them within the office
- Manage basic administrative tasks like pantry inventory, purchase, coordination with building management for administrative tasks, etc.
- Booking of air tickets and planning itineraries for the management as required.
- Coordinating with service staff, drivers and servers for various tasks.
**Requirements**:
About the company
AMBU Capital Investments FZE is an investment company specifically to invest own funds / profits in asset classes and sectors that deliver competitive advantages. AMBU Capital Investments FZE invests funds in high potential commercial assets / enterprises and focusing on sectors where profit margins are high mainly IT Networking / Computer hardware. Moreover, the company seeks to invest in shares of profitable businesses based on ROI and selling shares with capital gain.
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates MINOR Hotels Full timeAs a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...
-
Guest Relations Officer
2 weeks ago
Dubai, United Arab Emirates Grand Hyatt Dubai Full timeSummary You will be responsible to provide an excellent and consistent level of service to your guests at the time of arrival. The Guest Relations Officer is responsible to assist the Front Office team in managing the guest relations department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing,...
-
Front Office
2 weeks ago
Dubai, United Arab Emirates Agile Consultants Full time**Job Code**:025/001/725 **Location**:Dubai **Salary**:AED 8,000 - 10,000 **Industry**:Holding Group **Responsibilities**: - In charge of the front office and executive office area to ensure presentability, cleanliness, suitability for guest arrival at all times in liaison with the service staff. - Supervising the service staff to ensure optimum guest...
-
Guest Relations Officer
4 days ago
Dubai, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Relations Officer
2 weeks ago
Dubai, United Arab Emirates Andaz Dubai The Palm Full timeSummary Guest Relations Officer has to efficiently balance all tasks while maintaining meaningful interactions with guests during their stay. GRO is responsible for special preparation prior to guests’ arrival according to their preferences and through continuous communication with relevant departments. On a daily basis, Guest Relations Officer is...
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates Anantara Full timeCompany Description Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE’s most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration...
-
Guest Relations Officer
1 day ago
Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. Job Overview The Guest Relations Officer (GRO) must efficiently balance all tasks while maintaining meaningful interactions with guests during their stay. The GRO is responsible for special preparation prior to guests’ arrival according to their...
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates Mercure Gold Hotel Full time**Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates MINOR Hotels Full timeProvide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. - Facilitate an efficient arrival and departure formality for all guests. - Assist guest in resort activity enquiries/requests. - Ensure that established levels of guest service are maintained at all times within the reception area. -...
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates Mercure Gold Hotel Full time**Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...
-
Guest Relations Officer
3 weeks ago
Dubai, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Supervisor
2 weeks ago
Dubai, United Arab Emirates Landmark Hotels and Suites Full timeAs a Front Office Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include main duties such as: 1. Ensuring that front desk operations runs smoothly in a professional manner at all times. 2. Perform all front desk related...
-
Guest Relations Officer
1 day ago
Dubai, United Arab Emirates Holiday Inn Full timeBachelor of Hotel Management (Hotel Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family. Holiday Inn & Suites Dubai Science Park, a preopening hotel, is looking for a service-oriented Guest Relations Officer...
-
Front Office Supervisor
4 weeks ago
Dubai, United Arab Emirates Landmark Hotels and Suites Full time1. Ensuring that front desk operations runs smoothly in a professional manner at all times. 2. Perform all front desk related responsibilities and duties when assigned or required. 3. Assume leadership in the absence of front desk manager 4. Ensure appropriate and adequate training of all front desk associates including all on-the-job, off-the-job...
-
Front Office Supervisor
3 weeks ago
Dubai, United Arab Emirates Landmark Hotels and Suites Full time1. Ensuring that front desk operations runs smoothly in a professional manner at all times. 2. Perform all front desk related responsibilities and duties when assigned or required. 3. Assume leadership in the absence of front desk manager 4. Ensure appropriate and adequate training of all front desk associates including all on-the-job, off-the-job...
-
Guest Relations Officer
4 weeks ago
Dubai, United Arab Emirates Mercure Gold Hotel Full time**Responsibilities**: - To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. - Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering to the hotel standard operating...
-
Guest Relations Officer
1 week ago
Dubai, United Arab Emirates M GALLERY Full time**Guest Relations Officer** First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. The incumbent will also manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering,...
-
Guest Relations Manager
3 weeks ago
Dubai, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Assistant Front Office Manager
4 weeks ago
Dubai, United Arab Emirates Landmark Hotels and Suites Full timeSCOPE AND GENERAL PURPOSE Manage all front desk operations and ensure that all front desk associates adhere to policies, procedures, regulations and standards presented by hotel management. Ensuring that front desk operation runs smoothly in a professional manner at all times. Perform all front desk related responsibilities and duties when assigned or...
-
Guest Relations Ambassador
20 hours ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and courteous Guest Relations Ambassador to join our team at Mandarin Oriental Hotel Group. As a key member of the Front Office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesInspecting VIP Rooms: Collaborate with the...