Underwriting Manager

2 weeks ago

Dubai, United Arab Emirates Zurich Insurance Full time

**Job Summary**
- Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk.- With around 55,000 employees serving customers in more than 210 countries and territories, we aspire to become the best global insurer as measured by our shareholders, customers, and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions, and advisory services.We are looking for an Underwriting Manager - Engineering Lines and Construction to join our team and play a key role in our Middle East Team. Reporting to the Chief Underwriting Officer, this individual will manage an underwriting unit, to aid in making appropriate underwriting decisions.**Job Accountabilities**
- As Underwriting Manager - Engineering Lines and Construction, your role will involve:
- Manage market facing underwriters who proactively seek renewal and new account opportunities.
- Identifies new growth opportunities with key distributors for areas of responsibility.
- Ensure that accounts are qualified, and meet with the organization's appetite, balanced with sound business opportunity.
- Along with underwriters in areas supervised, make agents/broker/customer and on-sight calls with a planned and well-prepared purpose.
- Oversee negotiations of Terms & Conditions and closes deals.
- Ensure cross-sell within areas of responsibility to increase product density with the account.
- Provide continuous coaching on sales best practices.
- Mentor staff to develop strong broker and client networks as related to industries underwritten by Business Unit.
- Monitor Sales Funnel and Production Metrics of team.
- Calculate Target Price accurately by utilizing underwriting tools appropriately.
- Identify market trends and coverage's exposures that may impact business results.
- Work with actuarial to insure a proper rate / price structure.
- Manage relationships with producers by conducting line of business, book of business, class, and segment analysis to ensure profitability and growth.
- Market company products and services through agency plant and brokerage community.
- Support development and maintenance of agent/broker relationships to achieve profitable growth, market share, product mix, new business, and account retention.
- Improve customer relations, profitability, and productivity by continually analyzing branch office´s new business, loss ratio, expense ratio, loss frequency, agency distribution, product mix to determine its impact on other business units.
- Review agency books of business as well as profit/growth results and trends to recommend and implement action plans.
- Translate business objectives into clearly defined business cases, costs, or schedules, determining technical pricing to meet the aims of the underwriting business plan.
- Lead the implementation of projects for a function or business area to deliver defined objectives with allocated resources and in timescales typically of less than one year.
- Monitor and oversee portfolio exposure, taking appropriate action to ensure no limits have been breached and full compliance with relevant regulations.
- Analyze key themes from data to determine exposure and set coverage and act as decision maker, when appropriate, in the resolution of dispute based on the impact on the organization.
- Contribute to and implement agreed technical standards, controls, practices, and procedures thereby maintaining integrity of underwriting function.
- Develop and propose action plans for improvement in dealing with complex customer cases in response to business partner and customer feedback to enable the organization to meet their needs.
- Provide expert advice within specialized area of underwriting to key stakeholders/customers to identify and deliver solutions that benefit the organization and their customers.
- Use insights from customers, distributors, and own technical expertise to develop new or enhanced propositions that meet customer needs.
- Support the design and implementation of rating tools and methodologies to deliver value to customers within own area, ensuring they are commercially viable.
- Develops less experienced members of the team/underwriting department to raise the capability levels of the organization.

**Job Qualifications**
- To be successful in this role, you will need:
- Bachelor’s degree and 8 or more years of experience in the re-insurance industry in the field of Engineering Underwriting, Market Facing, and Construction area.
- 4 or more years of management experience.
- Additional professional certifications such as CPCU.
- Advanced knowledge of product lines and insurance industry.
- Excellent communication, negotiation, and relationship-building skills.
- Strong presentation skills.
- Results oriented.

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