Front Desk Receptionist

1 month ago


Dubai, United Arab Emirates Two Seasons Hotel & Apartments Full time

We are looking front office receptionist to be responsible in a smooth check in/out procedures.

To accommodate guests by performing any combination of the duties mentioned below.

**General Tasks and Responsibilities**:
The responsibilities include but not limited to:

- To provide an efficient and friendly check-in according to company directives
- To handle guest requests ensuring that all matters are dealt with efficiently and promptly taking preference over administrative tasks.
- To inform all relevant departments regarding special guest requests
- To be fully aware of hotel room rates, availability, promotions, services and facilities.
- To be fully aware of the hotel's selling status in order to maximize room occupancy, average room rates and additional revenue.
- To act efficiently as a general cashier as detailed in the FO SOP manual.
- To take reservations for accommodation according to company policy.

**Requirements**:

- Proven experience in front office department
- Good communication skills
- knowledge of Front Office systems
- Good attitude and team work skills

**Salary**: AED1,800.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hotel / Hospitality: 1 year (required)



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