Travel Consultant/travel Agent
6 months ago
**Job Summary**:
We are a fast growing travel agency specializing in corporate and leisure travel. To support our growth we are hiring Travel Consultants who can join our team immediately.
Your primary role is to assist clients in planning, creating booking itineraries based on the clients' needs. You will leverage your knowledge of destinations, travel products, and industry trends to provide exceptional service and create memorable travel experiences for our clients.
**Responsibilities**
- Provide end-to-end travel services, including flight bookings, hotel bookings, visa processing and transportation.
- Stay updated with Local/International regulations, about travel trends, airports, and immigration law to deliver accurate information to clients.
- Monitor and resolve customer concerns, provide prompt assistance, gather feedback, and share with operations manager.
- Supply clients with pertinent information and useful travel/holiday material (itineraries, event programs etc.)
**Requirements and skills**
- Proven work experience as a Travel Consultant for at least 3 years with a reputed IATA accredited travel company.
- Exemplary selling and convincing skills
- Ability to Develop itineraries for Corporate and Leisure clients.
- Diploma or degree in Travel, Tourism, Business or relevant field would be an advantage.
- Ability to present, persuade and communicate effectively (Verbal and Written).
- Proficiency in the use of Amadeus - reservations, ticketing, re-issue, refunds and EMDs
- Experience in hotel bookings, ground transportation, and travel packages.
- Willing to work on shifting schedule (24/7 Operations).
- Utilize booking systems and platforms to secure travel arrangements, negotiate rates, and manage reservations for flights, hotels, car rentals, tours, and more.
- Ability to multitask and can work under pressure.
- Good attention to details and problem-solving abilities.
- Be a ‘team player’ with strong interpersonal skills.
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