Supermarket Manager

4 weeks ago


Dubai, United Arab Emirates Kooik Mart Supermarkets Full time

Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses and managing inventory.
- Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis.
- Achieve financial objectives by preparing an annual budget; scheduling expenditure; analyzing variances; initiating corrective actions.
- Regular communication and documentation with the logistics team for the smooth flow of products.
- Overseeing a variety of initiatives to maximize sales and profitability in line with company objectives, developing the sales and operating Budget for the Stores and its strict monitoring month to month.
- Ensuring effective store layouts with regard to sales versus space contributions
- Manage, help and motivate the team to increase sales and ensure efficiency.
- Analyzing sales figures and forecasting future sales.
- Analyze and interpret the recent trends in the market. And understand the forthcoming customer buying behavior.
- Dealing with staff issues, interview the potential staff, conducting appraisals and performance reviews etc.
- Responding to customer complaints and comments.
- Maintaining supplier relationships and their payment overview
- Proper coordination with category team for replenishment
- Keep and maintain regular customer conversion percentage as 75 by ensuring effective utilization of loyalty programs and high-level customer service even after sales on their queries.
- Take initiatives and control measures to prevent Shrinkage, minimize stock aging and merchandise damages
- Ensure all the store activities & promotion are applied on floor as per launch pack & guidelines
- Analyzing fast moving & slow moving categories at store level & focusing on the same.
- Introducing new categories & products in the store in coordination with category managers and functional head.
- Responsible for entire store team training & development to increase the individual productivity & also their personal development.
- Planning and executing business strategies based on KPIs
- Ensuring high standards of customer service and operational efficiency in stores
- Ensuring the visual display of the stores as per the standards
- Compliance with the company's processes (SOP).
- Achieving the daily and monthly sales target of the store
- High‑value items daily stock take
- Daily check the items receiving with physical stocks to minimize the shrinkage.
- Ensure no expiry items shall be found on shelves. Prepare monthly expiry check list and timely action
- Educate operations team on best practices, company policies, and service excellence standards.
- Professionally interact with potential walk-in-customers and provide details, features and general product and promotional information.
- Plan and prepare staff vacation, leave, shift, and training schedules.
- Ensure all food staff having BFH and OHC certification.
- Ensure store having 2 PIC certified staffs.
- Monitor after sales service and merchandise returns.
- Ensuring the highest standards of shop floor and outside presentation and merchandise display are maintained in accordance with corporate image standards
- Checking the movement of products and maintaining proper availability of all item.
- Check and update the price daily.
- Check and ensure Promotion items availability in the store
- High visibility of top selling lines (Products/Price/Signage's)
- Oversee and maintain employee in-out register
- Keep and maintain maintenance log and other legal documents.
- Maintaining an efficient work environment.
- Give daily brief to staff about the key areas of focus.
- Daily checking negative margin, negative sales, stock summary etc.

**Salary**: AED3,500.00 - AED4,000.00 per month


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