Department in Charge

3 weeks ago

UAE, United Arab Emirates Homecentre UAE Full time

**Objective**:
Manage the cash counter and customer service as per the set standard guidelines

**Key Responsibilities**:
Increase and maximize productivity targets through driving retail KPIs and operation basics

Ensure timely resolution of customer complaints and take measures to prevent issues

Follow guidelines set in the operations manual relating to customer service, store operating and back end cash office

Carry out regular training and coaching to enhance performance

Develop individual career plans and succession planning

Review staff performance in line with store and company guidelines

Maintain H&S standards

Ensure a smooth-running operation through effective shift and holiday planning

Carry out regular self-audit on department and assess feedback and prepare action plans

Oversee cash transaction entry and management

Maintain high standard of visual appearance throughout the store

Drive Shukran program

Coordinate with Finance

**Qualifications**:
....

**Primary Location**: United Arab Emirates

**Job**: Retail Operations

**Organization**: Homecentre UAE

**Schedule label /الجدول الزمني**: Regular

**Shift**: Standard

**Job Type**: Full-time
Day Job

**Job Posting/نشر تسمية الوظيفة**: Jun 23, 2023, 9:04:11 AM

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