Emergency Room Operator

16 hours ago


Abu Dhabi, United Arab Emirates Al Madina Agencies And Services Full time

**Qualifications**:

- Technical Diploma in relevant field or Secondary School Certificate with a vocational trade certificate in the relevant field
- 4 years of experience in Fire, Rescue, Crisis Management or Technical Occupations.
- Technical knowledge of fire control room operation.

**Job Specific Accountabilities**:

- Anticipate all types of alarms for emergencies; system-generated, calls, etc. and respond in line with the approved procedures.
- Use the proper communication channel for different types of emergency, in line with the procedures and in-charge commander; radio, public address system, SMS messaging, etc.
- Communicate and alert all emergency calls to commander in-charge, fire & rescue team, shift and plant in charge, in line with emergency and crisis management procedures.
- Coordinate the communication between the fire & rescue team, on-scene or not, to ensure proper control and respond to emergencies in place.
- Locate and communicate the exact location of the incident or fire, and timely update the on-scene team of the status of fire or emergencies, to enable effective firefighting and rescue activities. Monitoring
- Monitor the performance of and availability of the systems; TETRA radio system, IP telephone, call back, hot line, and other communication systems to ensure readiness.
- Monitor the facilities and building management systems; CCTV, BMS, etc. to ensure fiscal monitoring of the respective area alarms.
- Monitor the protection systems; i.e. fire alarm devices, emergency plant-wide siren system (EPWS), protection systems, supervisory control system, etc. to ensure comprehensive motoring.
- Report all repeated critical deviations in the monitoring system to the supervisor and takes immediate remedial corrective actions.
- Maintain log of all alarms; i.e. fire alarms, false fire alarm, fault, supervisory alarms, etc. for the record management.
- Equipment Performance
- Report any maintenance requests of relevant systems; i.e. fire & gas system, distinguishing system, etc. and coordinate with maintenance for all types of maintenance.
- Test and inspect the operating condition of the relevant tools and equipment in the control room, and communication systems to ensure readiness.
- Monitor and test the communication equipment in the respective facilities to ensure availability and reliability for all types of facilities and operations; i.e. admin buildings, marine, projects, etc.



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