Bar Team Leader

3 months ago

Ras alKhaimah, United Arab Emirates RIXOS Full time

**Company Description**
Reasons to work for Accor?
We are much more than a global leader. We welcome you as you are and with us you will find a profession and a brand that fits your personality.
We support you in growing and learning every day. We make sure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
Do what you love, contribute to the community in the world, and dare to challenge the status quo #BELIMITLESS
- Always greets and welcomes guests promptly in a warm and friendly manner.
- Always thanks and gives fond farewell to guests conveying anticipation for their next visit.
- Assists guest with table reservation.
- Assists guest while seating.
- Ensures guests are served within specified time.
- Has a good knowledge of menu and presentation standards.
- Speaks with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
- Is able to answer any questions regarding menu and assist with menu selections.
- Is able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serves food courses and beverages to guests.
- Sets tables according to type of event and service standards.
- Records transaction / orders in Point of Sales systems at the time of order.
- Communicates with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Checks with guests to ensure satisfaction with each food course and beverages.
- Is responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintains cleanliness of work areas, china glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Presents accurate final bill to guest and process payment.
- Performs shift closing on the Point of sales terminal and tally cash and credit card settlements.
- Ensures that the restaurant is always kept clean and organized, at both the front as well as the back of house areas.
- Ensures that hotel brand standards and SOP's are consistently implemented.
- Works with fellow staffs and manager to ensure that the restaurant achieves its full potential.
- Completes the daily responsibilities that are set for each individual shift.
- Completes closing duties, including restocking items, turning off lights, etc.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Take an active role in coaching and developing junior staff.
- Performs any other duties related to food and beverage service assigned by the manager.
- Assists Assistant Manager/Manager in conducting daily shift briefings to update and disseminate relevant information to heartists
- You will adhere to Hotel’s Hygiene and HACCP standards and ensure it’s Standard Operating Procedures and Requirements are fully met.
- Helps minimize waste, breakages and mishandling of supplies and equipment
- Maintains the Beverages and cocktails in quality and in standard before serving to the guests
- Assist Bar Manager to keep The Private Room is well looked after for members of The Cigar Room Louis XIII Club

**Qualifications**
- Excellent reading, writing and oral proficiency in English
- Experienced Beverage knowledge is preferred
- Should be able to work in an environment with heavy smoke usage.
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to motivate employees to work as a team effectively and productively
- Must possess good communication skills for dealing with diverse staff
- Ability to coordinate and prioritize multiple tasks
- Excellent guest service skill.
- Good knowledge of food and beverage service.

**Additional Information**
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our goal is to attract diverse talent, recruit and promote.

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