Operations Manager

2 months ago


Dubai, United Arab Emirates Phi Sigma General Trading LLC Full time

**Job Description: Operation Manager**

**Company Overview**:
Phi Sigma General Trading L.L.C Group is the Middle East, Africa and Asia’s leading provider of Innovative Scientific and Technical Solutions (Products and Services) with offices in Dubai, London, Singapore and India.

One of the foremost distributors of scientific and technical instruments and part of the Phi Sigma General Trading L.L.C Group, it has become a global name in delivering quality solutions to customers, at highly competitive prices offering high value and innovative solutions.

**Job Summary**:
**Key Tasks & Responsibilities**:

- Manages day to day business of the operation department while balancing the responsibilities of various business lines such as business analysis, vendor, financial statement and risk management.
- Review financial statement and data. Prepare and control operational budget, control inventory, generate new business and plan effective strategies for the financial well being of the company.
- Oversee accounts payable and accounts receivable departments.
- Plan the use of human resources. Organize recruitment and placement of required staff, establish organizational structures, delegate tasks and accountability, establish work schedules, supervise staff and monitor and evaluate performance.
- Cordinate and monitor of work of various departments involved in trading, storing, pricing and distribution of goods and loading activities within the warehouse. Manage calibration and maintenance of equipment and provide technical support where necessary.
- Develop warehouse operations procedure by determining product handling and storage requirements, equipment utilization, inventory management, loading of daily products dispatch.
- Identifies the best suppliers for our product, negotiates prices, and select the product range to be sourced.
- Ability to communicate with others effectively.
- Ability to conduct research for special projects, respond timely inquiries, customer satisfactions and present written / oral briefings.
- Good decision-making skills and response to high-pressure situations.
- Report key performance indicators to the management team.

**Required Qualifications & Experience**:

- Bachelor's degree in a relevant field.
- Minimum of 5 years of success in instrument trading, marketing and operations.
- Strong networking, prospecting, and relationship-building skills.
- Excellent communication and presentation skills.
- Proficiency in using CRM software, preferably Zoho CRM.
- Ability to manage the work schedule and supervise the staff in high pressure situations.

**Additional skills**:

- ISO 9001
- ISO 17025
- Zoho CRM
- UAE Driving license

**Salary**: AED5,000.00 - AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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