Spa Service Expert

2 weeks ago


Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

**Job Number** 22205340

**Job Category** Spa

**Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Start Your Journey With Us**

From the very first opening of the St. Regis New York, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury, St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merges authentic Arabian hospitality with more than a hundred years of bespoke St. Regis tradition.

Crafted for modern connoisseurs who desire exceptional experiences, The St. Regis Abu Dhabi is the social epicenter for royalty, the discerning traveler and luminaries in the art of living. The hotel comprises of 283 fabulously appointed guest rooms including 55 suites, most of which have incredible views of both the Arabian Gulf and the city of Abu Dhabi, along with the breathtaking one of a kind Bridge suite between the two Nation Towers.

The St. Regis is a part of the Marriott International, a constant growing and a leading global hospitality company, having the vision to be the World's Favorite Travel Company, with more than 7,000 properties in 131 countries and territories. The core of the hotel are our staff whom we address as “Hosts” as they are the ultimate luxury ambassadors of our hotel, striving to provide exquisite stay to our guests and memorable experiences each day. Pursue your passion for a dynamic career and grow your expertise at the best address We invite you to explore your career at The Abu Dhabi’s finest urban resort, The St. Regis Abu Dhabi.

**POSITION PURPOSE**

As a Spa Receptionist, you ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Director of Spa are implemented and adhered to by all reception staff.

**ESSENTIAL FUNCTIONS**

In this role, you would welcome guests and answer all enquiries with patience whilst observing set standards and have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. You will ensure bookings are made to maximize the business and aim to give all clientele the best possible service and ensure high retail desk sales for all products offered at reception. You are also expected organize scheduling to maximize use of time and ensure maximum profitability whilst ensuring that the clients' needs are of first importance. Also, you are expected to know operating budget, planning and evaluations of financial performance, including reports on sales and operations with statistical data in relation to reception.

**Qualification**:
Proficient in MS Office such as Word, Excel and Outlook

Usage of Spa system

Proficient in English communication both written and spoken

2 years of experience in a receptionist role preferably in a luxury 5* hotel
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.


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