Broker Sales Team Leader

2 months ago

Dubai, United Arab Emirates The Cigna Group Full time

Cigna is a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security.

Cigna International’s Global Individual Health (GIH) business is a leader in providing international health insurance to expatriates and other globally mobile individuals. With our continuing global expansion an excellent opportunity has arisen within Broker Sales for a Team Senior.

Reporting directly to the Global Broker Sales Team Manager, you will assist in leading the Broker Sales Team (circa 10 FTE.) The team are responsible for maintaining Cigna’s focus on Multi Channel (Broker) Sales and driving Customer Centricity as well as overall efficiency across the various business functions.

The post holder will be responsible for driving and monitoring of all aspects of sales delivery from the team, being accountable for overall quality, quantity and timeliness of work outputs and levels of Broker satisfaction. Key to the role will be the implementation of new methodologies and helping to drive processes and system improvements, and sales reporting in order to drive sales, while ensuring the delivery of industry leading sales and relationship management.

This role will involve deputising for the Broker Sales Team Manager and being the key point of contact for the Broker Sales team in their absence. It is expected that the role will also provide a key point of contact for the on site Broker Support Team if required.

**Main Duties / Responsibilities**
- To drive a Sales culture within a target based team and assist in the delivery of business Sales targets
- To ensure call metrics such as outbound calls and outbound call campaigns are delivered in accordance with business requirements
- To assist in recruitment of team members to maintain a full complement of resource at budgeted levels
- To assist in training and development in line with agreed objectives and
- Assist in staff 121’s under the performance review process
- Engage, motivate and inspire individuals by creating a coaching environment to bring lesser achievers closer to the standards of the best performers
- To motivate and monitor output of the individuals and team collectively to achieve agreed work output targets covering productivity, quality and Broker satisfaction
- To develop effective relationships and communications with internal and external customers to ensure a seamless delivery of service, and support the Broker regional sales teams to deliver sales targets. Actively encourage all team members to do likewise
- To provide meaningful, accurate reporting and update information in line with formats and timescales agreed with the Broker Sales Team Manager.
- To anticipate potential sales problems and escalate accordingly, ensuring remedial action is taken before these become visible to/affect Brokers and customers directly
- To carry out other adhoc tasks as required to meet business needs

**Experience**
- People management and development experience.
- Proven track record of delivering sales targets within the Broker Sales Team
- Proven track-record of meeting customer needs within a fast paced service industry.
- Practical experience within the insurance industry.
- Experience in documenting and continuously improving processes and procedures.
- Experience of monitoring and measuring workload.
- Define and deliver initiatives and projects that deliver sales performance, financial, efficiency or customer centricity enhancements.

**Skills**
- Excellent oral and written communication skills
- Leadership skills to motivate and develop others.
- Sound analytical skills and ability focus on detail
- Customer-focused and action-orientated.
- Ability to identify and manage potential problems.
- Proficient in the use of Spreadsheets, word-processing and associated office IT Skills.
- Self-motivated with confidence to use own initiative and to innovate.

**Competencies**
- Business Acumen
- Conflict Management
- Creativity
- Assessing talent
- Motivating others
- Managing & measuring work

The shift pattern for this role will be between 8am and 8pm, so full flexibility on hours from Monday to Friday will be required.

**About Cigna Healthcare**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
- Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any othe

  • Team Leader

    4 days ago

    Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    **Team Leader (Credit Card and Personal Loan Sales)** We are urgently looking to recruit Team Leader (TL) for Credit Card Sales He / She will be recruiting and handling the team & will be responsible for achieving assigned team targets. He / she must be a TEAM player and self motivated. Salary from AED AED 5000 per month + Attractive incentives. Walk-in...

  • Assistant Team Leader

    2 weeks ago

    Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    **Assistant Team Leader (Credit Card Sales)** We are urgently looking to recruit Assistant Team Leader (ATL) for Credit Card Sales He / She will be recruiting and handling the team & will be responsible for achieving assigned team targets. He / she must be a TEAM player and self motivated. Salary up to AED AED 5000 per month + Attractive...

  • Assistant Team Leader

    7 months ago

    Dubai, United Arab Emirates Arkan Financing Broker LLC Full time

    We Arkan Financing Brokers LLC looking for a dynamic/energetic person from Banking field with more than 1 year experience in Credit card sales with an agency or with a Bank to join our organization as an Assistant Team Leader. Monthly salary starting from 5000/- Aed Regards Daya Bahekar Pay: From AED5,000.00 per month

  • Team Leader

    2 weeks ago

    Dubai, United Arab Emirates DSA - Credit Card Sales Full time

    **Urgent Hiring: Team Leader - Credit Cards & Personal Loans (Direct Sales)** We are seeking a highly motivated and experienced **Team Leader** to join one of the leading DSAs in the UAE, specializing in **Credit Cards and Personal Loans**. This is an exciting opportunity to lead a dynamic team and drive sales in a fast-paced environment. **Location**:...

  • Team Leader-personal Finance

    3 months ago

    Dubai, United Arab Emirates First Gulf Fin Commercial Broker LLC Full time

    **Job Title**: Team Leader - Personal Finance Sales **Location**: UAE **Company**: First Gulf Fin Commercial Broker LLC **Job Type**: Full-time **About Us**: First Gulf Fin Commercial Broker LLC is a premier financial services provider in the UAE, specializing in tailored personal finance solutions for our clients. **Job Summary**: We are looking for an...

  • Team Leader

    6 months ago

    Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    Job Title: Team Leader - Personal Loan Project Location: Dubai, UAE Company: ABZ Financial Brokers LLC About Us: ABZ Financial Broker LLC is a UAE registered company that offers cost-effective solutions to fulfill the diverse business requirements of our clients. We aim to provide comprehensive and tailored solutions to meet the specific needs of each...

  • Team Leader

    7 months ago

    Dubai, United Arab Emirates ABZ Financial Broker LLC Full time

    Job Title: Team Leader - Personal Loan Project Location: Dubai, UAE Company: ABZ Financial Brokers LLC About Us: ABZ Financial Broker LLC is a UAE registered company that offers cost-effective solutions to fulfill the diverse business requirements of our clients. We aim to provide comprehensive and tailored solutions to meet the specific needs of each...

  • Sales Team Leader

    7 months ago

    Dubai, United Arab Emirates ARKAN REAL ESTATE Full time

    ARKAN REAL ESTATE is Looking for a passionate and Energetic Team Leader to immediately join our company MUST HAVE: Experience as a Real Estate Sales Manager in an agency, handling a team of minimum 5 You are expected to: - Achieve the financial plan - Key indicators analysis - Coordinate of team members sales - Train, coach and non-stop professional...

  • Sales Team Leader

    3 months ago

    Dubai, United Arab Emirates Global Empowerment Commercial Brokers LLC Full time

    **We Are Hiring: Experienced Sales Executive & Team Leader** **Position: Sales Executive and Team Leader** **Specialization: Banking Products (Credit Cards and Loans)** **Interview Dates: October 1, 2024 - October 15, 2024** **(Note: Interviews will not be conducted on Sundays)** **Location**: **Global Empowerment Commercial Brokers L.L.C** **TECHNIC...

  • Sales Team Leader with Team

    7 months ago

    Dubai, United Arab Emirates Accessone Commercial Broker Full time

    Sales Team Leader with Team - Credit Cards and personal loans Full Job Description: We are looking for enthusiastic and energetic sales professional to join our team. Key Responsibilities: - Identify prospective customers, lead generation and conversion - Maintain and build professional internal and external relationships that meet the company's core...

  • Sales Team Leader with Team

    7 months ago

    Dubai, United Arab Emirates Accessone Commercial Broker Full time

    Sales Team Leader with Team - Credit Cards and personal loans Full Job Description: We are looking for enthusiastic and energetic sales professional to join our team. Key Responsibilities: - Identify prospective customers, lead generation and conversion - Present, promote and sell products/services using solid arguments to existing and prospective...

  • Team Leader

    7 months ago

    Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time

    **Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...

  • Team Leader

    4 months ago

    Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time

    **Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...

  • Team Leader

    3 weeks ago

    Dubai, United Arab Emirates Accessone Commercial Broker Full time

    **Full job description** **Requirements**: - Minimum 2 year UAE experience as Team Leader in Personal Loan sales is mandatory - Excellent leadership and people management skills. - Ability to motivate and inspire a team to achieve and exceed sales targets. - Excellent communication and interpersonal skills. - Fixed Salary: 6k to 10k + Incentives - All...

  • Team Leader

    4 months ago

    Dubai, United Arab Emirates Accessone Commercial Broker Full time

    **Full job description** **Requirements**: - Minimum 2 year UAE experience as Team Leader in credit card sales is mandatory - Excellent leadership and people management skills. - Ability to motivate and inspire a team to achieve and exceed sales targets. - Excellent communication and interpersonal skills. - Fixed Salary: 6k to 8k + Incentives - All...

  • Team Leader

    3 months ago

    Dubai, United Arab Emirates Downtown Brokers Full time

    **Job Posting: Team Leader Broker** **Location**: Dubai, UAE **Company**: Downtown Reality Real Estate As a Team Leader Broker, you will play a crucial role in leading and motivating your team to achieve success in the vibrant Dubai real estate market. **Experience**: - real estate dubai: 4 years (required) - Developer/Brokerage Sales Consultant: 5 years...

  • Real Estate Team Leader

    3 months ago

    Dubai, United Arab Emirates Downtown Brokers Full time

    **Job Posting: Team Leader Broker** **Location**: Dubai, UAE **Company**: Downtown Reality Real Estate As a Team Leader Broker, you will play a crucial role in leading and motivating your team to achieve success in the vibrant Dubai real estate market. Pay: From AED10,000.00 per month **Experience**: - real estate dubai: 4 years (required) -...

  • Team Leader

    4 months ago

    Dubai, United Arab Emirates Concrete House Real Estate Full time

    **Job Title**: Real Estate Sales Team Leader **Location**: Dubai, UAE **Company**: Concrete House Real Estate **Basic Salary**: AED 6,000 per month **Benefits**: Visa and Medical Insurance provided **Key Responsibilities**: - Lead and manage a team of real estate agents to achieve sales targets and objectives. - Develop and implement sales strategies...

  • Real Estate Team Leader

    3 months ago

    Dubai, United Arab Emirates Downtown Brokers Full time

    **Job Posting: Real Estate Team Lead** **Location**: Dubai, UAE **Company**: Downtown Reality Real Estate We are seeking an experienced Real Estate specialist to join our team as Team Leader Brokers. As a Team Leader Broker, you will play a crucial role in leading and motivating your team to achieve success in the vibrant Dubai real estate market. Pay:...

  • Team Leader

    2 months ago

    Dubai, United Arab Emirates FinRidge Commercial Brokers Full time

    **We are Finridge commercial brokers LLC seeking experienced and dynamic Team Leader for credit cards to join our team.** **Responsibilities**: - Identify and develop new business opportunities. - Manage a sales team and provide leadership, training and coaching. - Ensure members of the sales team have the necessary resources to perform properly. - Conduct...