Housekeeping Room Attendant
5 months ago
As a Housekeeping Room Attendant for a 4-star hotel, you will be responsible for ensuring the cleanliness, comfort, and overall satisfaction of our guests during their stay. Your attention to detail and commitment to maintaining high standards of cleanliness will contribute to creating a welcoming and enjoyable environment for our guests.
**Key Responsibilities**:
- Clean and maintain guest rooms and suites according to established hotel standards and procedures, including but not limited to:
- Making beds with fresh linens and ensuring they are properly fitted and arranged.
- Dusting furniture, fixtures, and decor.
- Vacuuming carpets and/or mopping floors.
- Cleaning and sanitizing bathrooms, including toilets, sinks, showers, and bathtubs.
- Replenishing amenities and supplies such as towels, toiletries, and drinking glasses.
- Perform deep cleaning tasks as needed, including shampooing carpets, washing walls and windows, and removing stains and marks.
- Report any maintenance issues, damages, or safety hazards in guest rooms or public areas to the appropriate department for prompt resolution.
- Maintain inventory of cleaning supplies and amenities, notifying the housekeeping supervisor or manager when supplies need to be replenished.
- Adhere to all safety and security protocols, including proper handling of cleaning chemicals and equipment, and ensuring the privacy and security of guests' personal belongings.
- Collaborate with other members of the housekeeping team to ensure efficient and timely completion of tasks, assisting with special projects or tasks as needed.
- Uphold the hotel's standards of cleanliness, professionalism, and guest satisfaction at all times, demonstrating a courteous and helpful attitude towards guests and colleagues.
- Follow established procedures for lost and found items, properly documenting and storing items in accordance with hotel policies.
- Participate in training programs and staff meetings to enhance skills and knowledge, and contribute ideas for improving departmental operations and guest experiences.
- Maintain a neat and organized work area, including storage areas, linen closets, and housekeeping carts.
**Qualifications**:
- High school diploma or equivalent required; additional education or training in hospitality or related field is a plus.
- Previous experience as a room attendant or in a similar housekeeping role, preferably in a hotel or hospitality environment.
- Strong attention to detail and the ability to follow instructions and procedures accurately.
- Physical stamina and the ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.
- Excellent time management skills and the ability to prioritize tasks effectively to meet deadlines and maintain productivity.
- Good communication skills, with the ability to communicate effectively with guests and colleagues.
- Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays, as required by the needs of the business.
- Professional appearance, reflecting the standards of a luxury hotel.
- Familiarity with cleaning products, equipment, and techniques is advantageous.
Application Question(s):
- What is your salary expectation?
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