Arabic Customer Service for Supermarket
4 weeks ago
**Key Responsibilities**:
- Greet customers warmly and provide assistance with their inquiries.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Assist customers with product locations and recommendations.
- Manage returns, exchanges, and refunds as per company policy.
- Ensure customer satisfaction by addressing their needs efficiently.
- Answer phone calls and other communication channels.
- Maintain a clean and organized customer service desk.
- Support other departments when required.
**Requirements**:
- **Languages**: Must be fluent in **English and Arabic** (spoken and written).
- Previous experience in a customer service role, preferably in a retail or supermarket environment.
- **Excellent communication and interpersonal skills.**:
- Ability to handle complaints and work under pressure.
- Basic computer skills for operating POS systems and deliveries.
- Positive attitude and willingness to assist customers and colleagues.
- **Professional appearance and demeanor.**:
- Preferably Female
Willing to work at **Motor City, Dubai**
**Job Types**: Full-time, Permanent
Pay: From AED3,000.00 per month
**Experience**:
- customer service: 1 year (required)
- Dubai: 1 year (required)
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