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Customer Service Agent
1 month ago
We are looking for an enthusiastic **FEMALE** **Telesales Representative with experience in Clinic, Hospital background **to contribute in generating sales for our company.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
**Responsibilities**
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Provide online demos through online meetings or if required by visiting the client.
**Requirements and skills**
- Proven experience as telesales representative or other sales/customer service role especially in an information technology industry.
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- High school diploma; BSc/BA will be a plus
Location: - Jumeirah 1, Dubai
**Salary**: - As per market standards and applicant's credentials
Employment Type: - Full Time
**Salary**: From AED5,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you a female? This job is for females only
**Education**:
- Bachelor's (required)
**Experience**:
- Clinic, Hospital: 2 years (required)
- Telesales UAE: 2 years (required)
**Language**:
- English (required)
