Captain
3 weeks ago
Job Responsibilities:
- Oversee and coordinate the activities of the restaurant waitstaff, ensuring a smooth and efficient service
- Train and mentor new staff members, providing guidance and feedback to improve their performance
- Assign tasks to waitstaff, such as taking orders, serving food and beverages, and clearing tables, based on the needs of the restaurant and the skills of the staff
- Ensure that all guests are seated and served in a timely and professional manner, and that their needs and preferences are accommodated to the best of the restaurant's ability
- Respond to guest complaints or concerns, resolving issues as quickly and effectively as possible
- Manage inventory levels and order supplies as needed, working closely with the restaurant manager or owner
- Maintain a clean and organized dining area, ensuring that tables are properly set and that the restaurant is well-stocked with necessary items
- Process customer payments and manage cash handling procedures in a secure and accurate manner
- Monitor staff performance and provide regular reports to management on performance metrics such as sales, customer satisfaction, and staff turnover
- Collaborate with the kitchen staff to ensure that food is prepared and presented according to customer preferences and restaurant standards
- Implement and enforce safety and hygiene protocols, ensuring that all staff members are properly trained and following appropriate procedures at all times.
**Salary**: AED4,500.00 - AED5,000.00 per month
**Experience**:
- captain: 2 years (preferred)
**Language**:
- arabic (preferred)
Application Deadline: 07/04/2023
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