Manager Export Control

3 weeks ago


Abu Dhabi, United Arab Emirates Etihad Airways Full time

**Synopsis**
- The Export Control Manager will be responsible in managing Etihad’s export control system and relevant processes.**Specific Responsibilities**
- Accountable to plan and execute the successful implementation of system improvements to the existing export control system and align to current Cargo business environment. Close coordination with internal and external stakeholders.
- Responsibility to ensure Etihad Cargo remains compliant to international and country specific regulations at origin, transit, and destination, related to all restricted and controlled commodities, parties and country embargoes.
- Manage export control on a day-to-day basis, ensuring no cargo shipments are accepted and uplifted if potentially conflicting with applicable regulations in the country of origin, transit, or destination.
- Act as main POC across Etihad cargo regarding regulatory export compliance and provide guidance to cargo commercial to attract new business within regulatory restrictions.
- Liaise and co-ordinate with local or relevant authorities to evaluate scenarios and present preferred options to ensure compliant operations.
- Responsible to protect Etihad Cargos brand reputation in the industry and in front of relevant regulatory bodies, avoiding fines and penalties due to regulatory non-compliances.
- Responsible to identify service failures and trends, liaising with internal and external stakeholders to mitigate such failures and work closely with Manager Authorizations and Standards to develop and implement robust preventive actions.
- Liaise with IATA and international regulatory bodies on policy and process expectations and ensure the airline is always compliant with regulation.
- **_Lead / Participate on Corporate initiatives to enhance Ethics and compliance, Legal, sustainability and / or corporate responsibility frameworks_**.
- Responsibility for implementation of applicable and meaningful KPIs to track performance level and provide reports and where applicable recommendations to Cargo Senior Management

**Education and Experience**
- Minimum education to university degree is preferred. Diploma level in logistics, operations management, or related discipline with acquired specialization in air cargo handling.
- Post holder must have at least 3 years of profound experience in the aviation industry, predominantly with air cargo. Must be able to demonstrate a sound knowledge of cargo operations, industry standards and project management. Experience working in multicultural environment dealing with people at all levels, including senior internal and external stakeholders.

**Training and Knowledge**
- Subject matter expert of cargo handling processes and procedures, incl. industry standards and norms (IATA regulations)
- In-depth knowledge of operational policies, processes, and methodologies applicable to project management; certificate such as PRINCE is an advantage
- Good understanding of aviation security and cargo compliance to regulations
- Good understanding of tools and techniques for system implementation and KPI measurement
- Good understanding of Customer Service requirements and managing people
- Good understanding of documentary compliance requirements and audits.
- Good understanding of standard IATA cargo messaging
- High computer literacy and in-depth knowledge of Microsoft Office software
- Excellent presentation, written and verbal communication skills in English

**About Etihad Airways**
- Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.- Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.



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