Complaint Receiver

Complaints Assistant**_Job Description:_** - _Ensure that all complaints received are recorded in the dedicated tool_ - _Check the correct qualification of complaints and define the level of instruction_ - _Ensure that all processes meet SLAs_ - _Ensure that customers are contacted in the context of incomplete files_ - _Validate draft responses_ - _Propose...

Receive and record all customer disputes and other feedback type received by any means necessary as long as the right data is provided. - Assessing the risk level of all cases - Resolving all cases by referring to all KHDA relevant laws. - Investigating low and medium risk disputes and producing good quality, timely decisions. - Assigning high risk disputes...

**ABOUT US** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewellery, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail,...

Receiving Supervisor A Receiving Supervisor will oversee general and food and beverage storerooms and receiving areas ensuring that all deliveries are to hotel specifications in accordance with receiving sheets, purchase orders, pricing and weights. **What will I be doing?** As Receiving Supervisor, you will oversee general and food and beverage...

Receiving Clerk A Receiving Clerk will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. **What will I be doing?** As Receiving Clerk, you will accept and control all incoming deliveries,...

Greetings!! We are GCH Human Resource currently hiring for one of our reputed leading developers in Dubai Location **Designation: Accountant - Accounts Receivable** **Experience: 1 to 2 years** **Location: Dubai** **Responsibilities**: - Processing sales transactions and taking payments - Calculating the cost of products or services - Calculating and...

Receiving Clerk cum Cashier A Receiving Clerk cum Cashier will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. **What will I be doing?** As Receiving Clerk cum Cashier, you will accept and...

Receiving Clerk - Hilton Dubai Palm At Hilton Dubai Palm, as a Receiving Clerk will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards. **What will I be doing?** As Receiving Clerk, you will accept...

The Receivable Accountant shall operate the daily operations that shall monitor the amount due for services performed or products sold on credit or cash. He / she must assure timely and accurate accounting of all sales functions across the university, responsible to collect past due accounts, monitor the age of each debtor account, while ensuring the...

**UAE NATIONALS PREFERRED** **Job Purpose** - Receive and manage complaints from critical channels including Central Bank, Media, and Senior Management. - Respond to inquiries received through these channels promptly. - Initiate service recovery processes for complainants based on agreed procedures. - Coordinate and provide feedback to relevant departments,...

**Job Information** - Receive patients and their entourage and conduct interviews to understand their concerns and complaints effectively.- Evaluate claims brought forward by patients or their representatives in a thorough and impartial manner.- Collaborate with nursing, medical, and administrative staff to address patient concerns and ensure proper...

Job Purpose: JOB PURPOSE Manage and enhance interactions with customers by responding to customer feedback received through multiple channels. Resolve issues and address customer needs effectively to ensure satisfaction and loyalty. 2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10) - Acknowledge and respond to the feedback received on...

Our company is looking for an _**Redressal Manager**_ to join our team immediately. The **Redressal Manager** is responsible for supporting delivery channels of DBS to consistently implement and maintain quality service standards, satisfaction and retention of DBS clientele and relationships, and grow DBS reputation among the best service providers in the...

Job description Provide product and service information to customers and resolve or escalate complex problems to showroom incharge and issues. To propose corrective measures by anticipating customers needs and inquiries. **Responsibilities**: Answering customer questions and inquiries and providing customers with information regarding the organisation...

Answer all calls in prompt and efficient manner as per hotel standards and transfer calls to related extensions - Receive, handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and clients - Assist the Reception team in preparing for daily arrivals and welcoming the guests **Qualifications** - Previous...

Operations Officer-ODD (Outsourced) **Role : Professional Officer ODD** **Location**: Jafza / Dubai **Role Purpose**: - Support customers and PBG/Community Banking RMs & CROs with completing ODD journey & resolve query/discrepancies. - Ensure all MIS and trackers are duly updated on daily basis. - Ensure all periodical and adhoc data analysis are...

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. - Maintain an awareness of all promotions and advertisements. - Assist in floor moves, merchandising, display maintenance, and...

Answers incoming calls. - Directs call to guest rooms, staff, or departments through the switchboard or PBX system. - Places outgoing calls. - Receives guest messages and deliver the same to the guest. - Logs all wake-up call requests and performs wake-up call services. Wake-up call services. - Provides information about hotel services to guests. -...

**(Preferably UAE National)** **Job Purpose** - Handle all types if SRs logged in CRM queues. - Fix the identified process and systems gaps and provide feedback to business units on knowledge gaps to help in training. - Investigate all reopened cases in order to identify gaps for effective resolution. - Assist RMs to all type’s requests assigned to them...

**As a Receptionist, you will be** - Maintaining a logbook for the calls and messages received for higher management - Arranging meetings according to the availability of the higher management. - Managing the visitor's list. - Receive and guide visitors. - Receive deliveries such as documents and food. **Responsibilities** - Greeting customers with a...