Security Guard

2 weeks ago


Ras alKhaimah, United Arab Emirates Bin Majid Hotels & Resorts Full time

Key Responsibilities:
As a Security Guard with a valid SIRA license, your primary responsibility will be to maintain a secure and safe environment for our clients, employees, and visitors. You will be expected to perform the following duties:
Access Control: Monitor and control access points, ensuring that only authorized personnel enter the premises. Surveillance: Conduct regular patrols to detect and deter any suspicious activity. Use surveillance equipment effectively to monitor the premises. Emergency Response: Respond promptly to alarms and emergencies, taking appropriate action to resolve the situation and report incidents as necessary.

Customer Service: Provide excellent customer service by assisting visitors, responding to inquiries, and addressing any concerns in a courteous and professional manner.

Report Writing: Maintain detailed and accurate records by documenting incidents, daily activities, and any irregularities in written or electronic reports.

Conflict Resolution: Handle conflicts or disturbances in a calm and professional manner, ensuring a peaceful resolution. Safety Procedures: Enforce safety and security protocols, ensuring compliance with company policies and local regulations.

First Aid: Administer basic first aid and CPR if necessary, providing immediate assistance to individuals in distress. Qualifications: To be considered for the Security Guard position, you must meet the following qualifications:
Valid SIRA license (Security Industry Regulatory Agency license).

Previous experience as a Security Guard is preferred.

Knowledge of security operations and procedures.

**Responsibilities**:
As a Front Desk Agent at BM Hotels and Resorts, you will be responsible for:

- Greeting and welcoming guests upon their arrival.
- Checking in guests, handling reservations, and providing information about hotel services and amenities.
- Assisting guests with check-out procedures and settling bills.
- Addressing guest inquiries and concerns promptly and professionally.
- Coordinating with other hotel departments to ensure a seamless guest experience.
- Providing exceptional customer service and ensuring guest satisfaction.
- Maintaining the front desk area in an organized and presentable manner.

**Requirements**:
To be considered for this position, you must have the following qualifications:

- Has UAE experience
- Fluency in both Arabic and Russian is essential.
- Strong communication and interpersonal skills.
- Prior experience in a front desk or customer service role is a plus.
- Professional and welcoming demeanor.
- Ability to work effectively in a team and handle challenging situations.
- Knowledge of hotel reservation systems and software is an advantage.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for career growth within the hospitality industry.
- Training and development programs.
- Work in a stunning location in Ras Al Khaimah.
- A supportive and inclusive work environment.

**Job Types**: Full-time, Permanent

**Salary**: AED1,000.00 - AED1,100.00 per month

Application Deadline: 29/11/2023


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