Butler - Male and Female
5 months ago
**Responsibilities**:
- Take care of all VIP room guests and coordinate with all concerned departments to fulfill guest needs and requests.
- Fully aware of the Room Service and other outlets menu, answers questions on menu selections, communicateswith the kitchen regarding menu questions and product availability.
- Keeps concerned departments informed about the guest allergies and food preferences.
- Follows all the guest needs until they are completed to the total guest satisfaction.
- Welcomes the VIP guest at porte cochere and other guests availing butler service.
- Serves welcome drinks and escortsthe guests to their assigned rooms.
- Conducts the in room check-inprocess in a fast and efficient manner, following all the standards and also liaising with concerned department for luggage delivery.
- Takes care of the guest's requests and liaise with respective departments: laundry, wake up call, spabookings, conciergeand any special requests etc.
- Knowledge of using the point of sale software, Property management software and any other system or software to perform the duties.
- Informs housekeepingdepartment the time desired for the daily cleaning and turn-down service.
- Fully conversant with accommodationfeatures: lay-out, room type, location, decor, in room facilities and equipment.
- Fully aware of operating procedures for all electrical and electronic equipment in the guest room.
- Serves the guests in a calm, discrete and courteous manner, respecting timing standards.
**Salary**: AED4,000.00 - AED5,000.00 per month
**Experience**:
- Butler: 2 years (required)
- Hotel Butler: 2 years (required)
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