
Outbound Holidays Operator
4 weeks ago
**Job Overview**:As an Outbound Holiday Operator specializing in the GCC market at TravelBeds Dubai, you will play a crucial role in crafting unforgettable travel experiences for our clients. This position requires a deep understanding of the travel industry, with a specific focus on destinations popular among GCC travelers, such as the Maldives, Thailand, Azerbaijan, Georgia, Poland, Moscow, and other key locations.
**Responsibilities**:
**Destination Expertise**:Develop and maintain an in-depth knowledge of top travel destinations, cultural nuances, attractions, and accommodations in the Maldives, Thailand, Azerbaijan, Georgia, Poland, Moscow, and other relevant locations.
Stay updated on travel trends and emerging destinations within the GCC market.
**Client Interaction**:Communicate effectively with clients to understand their travel preferences, requirements, and budget constraints.
Provide personalized recommendations and itineraries tailored to the preferences of GCC travelers.
**Product Knowledge**:Collaborate with internal teams to stay informed about TravelBeds' offerings, promotions, and updates.
Ensure accurate and up-to-date information on travel packages, hotel accommodations, transportation, and activities in the specified destinations.
**Sales and Negotiation**:Proactively engage in outbound sales to promote holiday packages, ensuring revenue targets are met.
Negotiate with suppliers and vendors to secure favorable rates and terms for travel packages.
**Documentation and Logistics**:Coordinate with various stakeholders to handle the logístical aspects of travel arrangements, including flights, accommodations, transfers, and activities.
Ensure all travel documentation is accurate and provided to clients in a timely manner.
**Customer Service**:Address customer inquiries and concerns promptly, providing excellent customer service throughout the entire travel process.
Handle any issues that may arise during the trip, collaborating with relevant parties to find swift resolutions.
**Market Analysis**:Conduct regular market analysis to identify opportunities, monitor competitor activities, and adapt strategies to stay competitive in the GCC travel market.
**Qualifications**:
- Proven experience as a Travel Consultant or Holiday Operator, with a focus on the GCC market.
- In-depth knowledge of the specified destinations (Maldives, Thailand, Azerbaijan, Georgia, Poland, Moscow).
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Proficient in travel software and Microsoft Office Suite.
- Bachelor's degree in Tourism, Hospitality, or a related field is preferred.
**Salary**: AED3,000.00 - AED3,500.00 per month
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