Community Management Officer
1 day ago
Full Time
- Dubai
- Posted 4 hours ago
**_Job Description_**:
- _Oversee and execute responses to comments, private messages and reviews on social networks._
- _Maintain proactive and positive communication with consumers online._
- _Identify engagement opportunities to improve consumer satisfaction and loyalty_
- _Participate in the development of the digital communication strategy_
- _Monitoring e-reputation and technology (CRM, new media, trends, etc.)_
- _History management and data archiving_
**_Job Experience_**:
- _Proficiency in CRM and claims management tools._
- _Good knowledge of social networks and community management tools._
- _Ability to analyze and synthesize consumer feedback to propose concrete improvements._
- _Bac +3/5 in Marketing, Communication or Customer Relationship Management._
**Job Features**:
- Job Category
- Office
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