Associate.customer Care.aster Al Nahda Medical
7 months ago
**Customer Service
- Help in Registration form and Insurance form completion process
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
- Send patient to concerned counter. Assist patient if required in reaching to the counter
- Organizing and maintaining patient records, consent forms, payment forms, etc.
- Ensure patients are informed if a clinician is running late or called out
- Ensure hygiene standards are maintained
- Organize and maintain forms and office stationery required for front desk activities
- Ensure all standard protocols set by organization are maintained
- Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times
- Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures, packages, specialties, timings of the consultant etc.
**Appointment Handling and Scheduling
- Book appointments over phone as well as through walk ins
- Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)
- Schedule appointment requested through websites and SMS
- Schedule patient's hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.
- Determine the financial status of patients and their eligibility for health services
- Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted)
- Confirm all appointments for the following day over telephone on a daily basis
**Insurance
- Check with Insurance Coordinator for cases requiring approvals
- Coordinate with Symphony for insurance related matters
- Check with Insurance Coordinator the status of the Insurance card produced by the patient
- Check with the Insurance coordinator about the packages covered
**Records & Data Management
- Administer regular and electronic mail when required, to ensure proper action is taken on all incoming mail
- Maintain medical records and report when required
- Make spreadsheets, manage data and create documents on computers using desktop publishing programs
- Cross verify and file all lab reports in the absence of the MRD
- Enter all lab reports file numbers clinician wise
**Job interactions
- Works closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards etc
- Works closely with external stakeholders to handle queries and feedback
**Minimum Experience
- 0 - 2 Years
**Specific / Relevant Experience
- Experience in Handling Customers/ Patients in similar role
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.
**Aster Hospitals **, one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.
These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: “We’ll treat you well.” Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.
-
Associate.customer Care.aster Muwaileh Medical
3 months ago
Sharjah, United Arab Emirates Malabar Institute of Medical Sciences Full time**DO — Key Responsibilities** - Welcome & greet patients & ask query of the patient as per set checklist - Help in Registration form & Insurance form fill up - Check the patient category - Insured Patient, Corporate Patients (check the staff list), HMO, General Patients - Assist patients to complete all necessary forms and documentation including medical...
-
General Practitioner
7 months ago
Sharjah, United Arab Emirates Al Nahda Medical Center Full timeGeneral Practitioner with MOH License required for our medical center in Al Nahda, Sharjah **Job Types**: Full-time, Permanent, Contract Pay: AED8,000.00 - AED10,000.00 per month **Education**: - Bachelor's (preferred)
-
Sales Executive
7 months ago
Sharjah, United Arab Emirates AL NAHDA TRAVEL & TOURISM Full timeAL Nahda Group is looking for Sales Executive (salary + commission ) **Responsibilities**: - Meet and exceed sales targets - Successfully create business from new and existing customer accounts - Manage complex negotiations with senior-level executives - Handling & follow up with our customers within their territory. - following up the collection of the...
-
Moh Licenced Rn Nurse
3 days ago
Sharjah, United Arab Emirates ahlan medical center Full timeRegistered Nurse required for medical center in al nahda sharah, dealing with dental department (part time also ok). salary depending on the time worked. Honest and reliable person needed **Salary**: Up to AED4,500.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work...
-
Female Gp-dentist with Moh
2 weeks ago
Sharjah, United Arab Emirates Sahara Medical Centre LLC Full timeWANTED A FEMALE GP-DENTIST WITH MOH LICENSE & AT-LEAST ONE YEAR EXPERIENCE TO WORK ON SHARING BASIS IN A MEDICAL CENTRE IN AL-NAHDA SHARJAH, CANDIDATE SHOULD BE LIVING NEAR THE CLINIC & AGREEING TO WORK WITH SHIFT TIMINGS. SHE SHOULD BE COMPUTER LITERATE WITH EXCELLENT COMMUNICATION SKILLS. ONLY THOSE HAVING ABOVE CRITERIA PLEASE APPLY BY SENDING...
-
House Helper
1 month ago
Sharjah, United Arab Emirates DAWA AL NAHDA PHARMACY Full timeWE NEED PART TIME HOUSE HELPER LADY OR MALE WHO CAN COOK FOOD, CLEAN, IRON AND MANAGE KIDS AT HOME FOR 6 HOURS ONLY, FROM 5 PM TO 11 PM. PERSON WITH COOKING ABILITY PLEASE CONTACT LOCATION IS NAHDA SHARJAH NEAR BY PEOPLE ONLY CONTACT PLEASE. CONTACT AT 0567020541 BY WHATSAPP **Job Types**: Part-time, Permanent Pay: AED900.00 - AED1,000.00 per...
-
Accountant
2 weeks ago
Sharjah, United Arab Emirates Al Hoor Real Estate Full timeMonthly Salary : Dhs 3,000 Location: Al Nahda Sharjah Provided by company: Visa and Medical Insurance Responsibilities includes: - Bank reconciliation - Petty cash handling - Cheques and cash deposit - Receiving and storing invoices - Using digital systems to keep records and create payments - Preparing and posting journals Accountant skills and...
-
Gynecologist
4 months ago
Sharjah, United Arab Emirates BRISTOL MEDICAL CENTRE LLC Full timekilled and compassionate **Gynecologist** to join our growing team of healthcare professionals. **Key Responsibilities**: - Diagnose and treat conditions related to women’s reproductive health - Conduct routine exams, including pap smears and breast exams - Provide prenatal, antenatal, and postnatal care - Offer family planning and contraceptive advice -...
-
Associate.customer Care.access Al Sajaa Clinic(Br
7 months ago
Sharjah, United Arab Emirates Malabar Institute of Medical Sciences Full time**Call Centre Operations and Grievance Handling - Attend customer inquiries through inbound calls - Record the call details in the system along with summary of query - Registers customers and educate them about the special programs/ initiatives - Answers queries on redemption, point upgrades, offers, etc. - Ensures customers details are updated in the...
-
Occupational Therapist- Moh Licensed
7 months ago
Sharjah, United Arab Emirates Mace Management Consultancy Full timeWe are seeking a MOH Licensed Occupational Therapist for a very professional medical center in Sharjah. - Experienced Female Occupational Therapist. - MOH License or Evaluation letter mandatory. - Licensed Professionals with DHA or DOH License may also apply. - Job Location: Sharjah, Al Nahda - Six days a week. **Job Types**: Full-time,...
-
Registered Nurse
2 weeks ago
Sharjah, United Arab Emirates bobrich heat insulation Full timedental department of a medical center looking for a moh registered nurse ,can have split or straight duties, late hours at night upto 10.30 pm, must need to stay in al nahda sharjah. should have good communication skills in english, should be able to use the computer and have knowledge in insurance works. multi liguistic is better **Salary**: AED4,000.00...
-
Medical Representative
7 months ago
Sharjah, United Arab Emirates Al Inma Drug Store and Medical Equipments Co., Full timeFounded over 18 years ago, Al Inmaa Drug Store and Medical equipment (IDS) is a marketing and distribution company for pharmaceutical and medical equipment, with offices in Abu Dhabi and Dubai operating across UAE and GCC countries. Al Inmaa is a multi-divisional organization successfully operational in the marketing of various well known and leading...
-
Dermatologist
4 months ago
Sharjah, United Arab Emirates BRISTOL MEDICAL CENTRE LLC Full timequalified and experienced **Dermatologist** to provide exceptional skincare and treatment to our patients. **Key Responsibilities**: - Diagnose and treat skin conditions, including acne, eczema, and psoriasis - Perform skin examinations, mole removal, and biopsies - Provide cosmetic treatments such as Botox, fillers, and laser therapies - Offer advice on...
-
Outdoor Sales Person
7 months ago
Sharjah, United Arab Emirates AL ZAMAN OFFICE EQUIPMENT TRADING LLC Full timeOur company is URGENTLY hiring for the position of "**OUTDOOR SALES PERSON**" - Interview will be in Al Nahda, Sharjah (**We are not an AGENCY**) - MALE *With Driving License - Presentable - Having good communication skills (i.e., English) - Experience in SALES is a MUST - Available in UAE to join IMMEDIATELY Pay: From AED3,500.00 per...
-
Registered Nurse
3 months ago
Sharjah, United Arab Emirates NMC Healthcare Full timeThe post holder will always put the health, wellbeing and safety of their patient first as they assess, plan, implement and evaluate their needs. Key responsibilities for the RN role Registered Nurse will: - Be responsible for providing and coordinating patient care, educating patients and the public about various health conditions, and providing advice...
-
Registered Nurse
1 week ago
Sharjah, United Arab Emirates Aab clinic Full timeNurse with MOH License/Eligibility Letter required for a Medical Center (Dental) in Sharjah on part-time basis. The work is for Dental Department. Medical Center is located in Al Nahda Sharjah Nurse with/without dental experience are encouraged to apply. Timings: Saturday - 8 hours, Mon-Thu: 3-4 hours, Sunday - off. Work timings can be flexible based on...
-
Teaching Assistant
3 months ago
Sharjah, United Arab Emirates AURA Full time**Looking for female teaching assistants who are proficient in Maths and science for our institute having branches at Abushagara, Sharjah and Al nahda-2, Dubai.** **Duty Timings**: - Monday to Thursday: 4:30 PM to 9:00 PM - Friday: 3:00 PM to 7:30 PM - Saturday: 4:00 PM to 9:00 PM - Sunday: Off **Responsibilities**: - Test paper correction - Homework...
-
Sales Executive
6 days ago
Sharjah, United Arab Emirates Dynamic Logics Management Consultancy Full timeThe company is into Marine Plywood supplier for construction companies in UAE. A Marine Plywood Supplier in Al Nahda Sharjah is in need of a Sales Executive. **Salary: 3,000AED + Sales Commission** **Visa + Medical Insurance provided** **Company Car provided plus petrol** Must have UAE Driving License Must know how to handle work pressure in...
-
Real Estate Sale Agent
7 months ago
Sharjah, United Arab Emirates Al Hoor Real Estate Full timeReal Estate Sales Agent Sharjah Al Nahda **Role Description** This is a full-time on-site role as a Real Estate Sales Agent at Al Hoor Real Estate in Sharjah. The Sales Agent will be responsible for day-to-day tasks related to real estate sales, including customer service, property viewings, negotiations, and closing deals. They will work closely with...
-
Admin Receptionist
7 months ago
Sharjah, United Arab Emirates AL ZAMAN CARS MEANS OF TRANSPORTATION SERVICES BROKER EST. Full timeOur company is URGENTLY hiring for the position of ADMIN cum RECEPTIONIST - FEMALE - Presentable - Having a strong experience in Admin/Receptionist - Having a good communication skills - Can handle incoming calls, feedbacks and inquires from clients or customers - Available in UAE to join immediately - Interview will be in Al Nahda, Sharjah (WE ARE NOT AN...