Night Concierge

6 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23142681

**Job Category** Rooms & Guest Services Operations

**Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

W Dubai - The Palm is a place to experience life, to open doors, and open minds. We share our guests’ passions to explore their free-spirited nature and provide them the space to do so. If you’re ready to be a part of it, then we invite you to explore a career with W Hotels.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

**About the role**

Responsible for providing a warm, welcoming and witty experience to all arriving guests as they enter the hotel. Assist both arriving and departing guests with baggage handling; assist with guest requests so as to grant their wishes, and to ensure all guests are welcomed correctly to their room. Provide a Whatever/Whenever service, by granting Wishes and creating memorable experiences at every encounter.

**About you**
- Communication
- Listening
- Beverage Knowledge
- English Language Proficiency
- Positive Demeanor
- Integrity
- Dependability
- Upselling Skills

**Main Responsibilities**
- Welcomes and escort guests to and from their rooms and assist with luggage delivery. Address the guest by name when provided by or obtained from Welcome Desk agent or the luggage tag.
- Introduces the guest room, from A/C controls, TV controls, outside line etc, will promote the outlets and facilities of the hotel, the GXP program, inform guests of the emergency evacuation plan.
- Introduces the Whatever Whenever concept to the guest.
- Logs all deliveries into the relevant tracking systems.
- Handles guest requests in a friendly and efficient manner such as calling a taxi or giving directions, recommending bars or restaurants starting with the hotels’ products.
- Refers requests to relevant talent if needed to ensure our guests the most enjoyable experience.
- Keeps abreast on hotel’s products and services as well as on tourist and business travelling information that may be of any interest to our guests.
- Maintains cleanliness and tidiness of hotel entrance area, takes corrective actions if needed, such as cleaning the Welcome Ambassador trolleys.

**What we can offer you**
- A highly competitive salary
- Service charge
- Free meals on duty
- Free transportation to and from JVC
- Marriot discounts worldwide on food, beverage and stays for all associates
- Other local benefits
- Free accommodation with pool and fully equipped gym
- Free utility bills including 5G Wi-Fi, gas and water
- Career progression within Marriott properties
- Recognized qualifications and development opportunities
- 30 days’ vacation leave
- Yearly Flight Allowance T&C applied
- Relocation support
- Fully covered medical insurance
- Laundry Facility

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.


  • Night Concierge

    6 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23191118 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management W Dubai - The Palm is a place to experience life, to open doors, and...

  • Night Auditor

    5 months ago


    Dubai, United Arab Emirates Dumdum's Consultancy Full time

    Duties and Responsibilities: - Balancing the accounts from day shift - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference - Handling customer requests and complaints and directing other employees or departments...


  • Dubai, United Arab Emirates The First Group Full time

    Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in...

  • Concierge - Female

    5 months ago


    Dubai, United Arab Emirates Facilities Management Company Full time

    Presentable/Good in English Communication. - Would be willing to work both night and day shifts. - Provide a welcoming coordinated function to meet and greet residents, visitors and service providers - Coordinate access control with security - Awareness and understanding of safe evacuation procedures to minimize security risks - Provide information on...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates KSK Homes Full time

    Experienced dynamic concierges are required for the hotel and residence in Dubai Academic City. You will be immediately available for hiring, have great experience in guest services. You will be assisting guests in onboarding to the residence, explaining and showing facilities, assisting on all enquiries, completing move in and move out property inspections...

  • Concierge Supervisor

    6 months ago


    Dubai, United Arab Emirates Holiday Inn Full time

    **CONCIERGE SUPERVISOR** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....

  • Concierge - Male

    5 months ago


    Dubai, United Arab Emirates Facilities Management Company Full time

    Presentable/Good in English Communication. - Would be willing to work both night and day shifts. - Provide a welcoming coordinated function to meet and greet residents, visitors and service providers - Coordinate access control with security - Awareness and understanding of safe evacuation procedures to minimize security risks - Provide information on...

  • Concierge - Male

    2 months ago


    Dubai, United Arab Emirates Facilities Management Company Full time

    Presentable/Good in English Communication. - Would be willing to work both night and day shifts. - Provide a welcoming coordinated function to meet and greet residents, visitors and service providers - Coordinate access control with security - Awareness and understanding of safe evacuation procedures to minimize security risks - Provide information on...

  • Franchise Hotel

    5 months ago


    Dubai, United Arab Emirates Holiday Inn Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling...

  • Bell Attendant

    3 months ago


    Dubai, United Arab Emirates Holiday Inn Full time

    Do you see yourself as a Bell Attendant - Concierge for Holiday Inn & Suites® Dubai Festival City? Travel is a journey. At Holiday Inn & Suites®, we make guests smile. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays...


  • Dubai, United Arab Emirates Apt Resources Full time

    **ASST. FRONT OFFICE MANAGER**: **Job ID **:2130 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 5,500.00 - 5,500.00 **Other Benefits **:Hotels benefits plus accommodation allowance **GCC Driving License **:No **Description: - Managing and training the...

  • Head Hostess

    3 months ago


    Dubai, United Arab Emirates 25hours Hotels Full time

    **Company Description** Company Description At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice...


  • Dubai, United Arab Emirates Nooora Beauty Concierge Full time

    We are looking for an enthusiastic home service coordinator cum driver to join our robust team at the earliest possible. You should posses below mentioned qualities - You're very good with estimating times of going from direction of A to B in Dubai - You've qualified to keep a track of all the cars maintenance and get their timely service done - You have...


  • Dubai, United Arab Emirates Apt Resources Full time

    **ASST. FRONT OFFICE MANAGER - ARABIC SPEAKING**: **Job ID **:2135 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 4,500.00 - 4,500.00 **Other Benefits **:plus accommodation, transportation and telephone allowance and other usual hotel benefits. **GCC Driving...

  • Head Hostess

    6 months ago


    Dubai, United Arab Emirates 25hours Hotels Full time

    **Company Description** People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able...


  • Dubai, United Arab Emirates Beautify Moi Full time

    _Are you a Beauty therapist looking to enhance your income while providing mobile beauty services to elite clients? Join our dynamic team at Beautify Moi and enjoy unparalleled flexibility and earning potential! We are actively hiring therapists to expand our mobile beauty services team._ **Key Benefits**: - Flexible Working Hours: Work around your...

  • Duty Manager

    5 days ago


    Dubai, United Arab Emirates Grand Excelsior Hotel Full time

    Greets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. - Assists in VIP’s arrival and departure in the absence of guest relation officers. - Gives the instructions to the Night Reception, during the high occupancy periods, regarding walk-in guests and release rooms blocked because of...

  • Female Receptionist

    1 month ago


    Dubai, United Arab Emirates Eco Power Security Services Full time

    **ECO POWER SECURITY SERVICES** **REQUIREMENTS**: - **FEMALE CONCIERGE / RECEPTIONIST**: - **Presentable/Good in English Communication.**: - **Would be willing to work both night and day shifts.**: - **Provide a welcoming coordinated function to meet and greet residents, visitors and service providers**: - **Coordinate access control with...

  • Night Concierge

    6 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23209044 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to guest requests for special arrangements or services (e.g.,...

  • Night Duty Manager

    6 months ago


    Dubai, United Arab Emirates Hues Boutique hotel Full time

    **Duties and Responsibilities**: To assist in the forward planning of the department which includes Reception, Front Office, Guest Relations, Concierge, and Data Administration. - To report all guest complaints, compliments and suggestions immediately to the management. - To inspect and pre-assign on accommodation for VIP, executive floor guests, ensuring...