Account Manager
6 months ago
Account Manager - Transfer Agency
**Description**
Account Manager - Transfer Agency
Role Location: United Arab Emirates, Dubai
Employment Type: Permanent
Our Services:
Investor Due Diligence:
- AML screening to ensure investor compliance with money laundering
- All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.)
- Collection and Identification of Beneficial Owners and Shareholders
- Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.)
- PEP identification and Reporting
Registration and Static Data:
Dealing & Cash:
- Receive and Process Subscriptions, Redemptions, Transfers, and Switches
- Approve bank information for wires
- Match money received to money in the bank
Reconciliations:
- Reconcile money movements related to subscriptions, redemptions, switches and distribution
- Investigate reconciliation breaks
- Chase for missing monies related to partial or unsettled payments
- Ensure custodians/ distributors are all reconciled by the end of each month
Reporting:
- Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows
- Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices or any other communication requested by Board of Directors/ Investment Managers
- Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more
- Family Office reporting: Updating FO investor accounts
Tax, FATCA/CRS:
- Collection of relevant FATCA/CRS forms
- TIN and GIIN verification
- Tax declaration collection
- Defining tax status of every investor in system
The Role & Key Responsibilities:
- Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact for fund investors, fund managers and internal teams regarding fund documentation, investor registries and AML/KYC processing.
- Possess good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies (If it's an internal hire) and adhere to these established policies, procedure and controls
- Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage
- Should have knowledge of the all the Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
- Should coordinate with the appropriate operations and CRM teams involved in order to ensure tasks are completed
- Possess a basic Understanding of Fund structures - share classes vs. series and understand the NAV per share so as to enable publishing the correct prices to various pricing vendors such as Bloomberg, Refinitiv, Morning Star etc.
- Basic understanding of accounting related to subscriptions, redemptions, distributions and ensure investor communications are released in line with procedures and deadlines are met
- Establish a good relationship with FA teams and establish the workflow/procedures to ensure the FA team is updated at all times in relation to any TA activity to be included in the NAV
- Responsible for Fund audits in relation to any TA related PBC requirements
- Have a good command on the English language and possess good written and communication skills. Understanding of Arabic (written and speaking) will be an added advantage.
- Confident in communicating with investors and handle any situations that arise in line with Apex's policies
- Should be able to read and understand and provide comments on the TA related aspects in a Funds PPM including coordinating with the Corporate Secretary for any waivers, Board Resolutions required in relation to any TA activity.
- Maintain knowledge of assigned funds, fund timelines, deal documentation and related processes. Understand workflows and organize responsibilities and priorities to meet and manage deadlines with exceptional attention to detail and
- through.
- Participate in special projects as assigned, including automation efforts, enhanced controls, system testing and client research.
Skills Required:
- 5-7 years of experience with a minimum of 3 years' experience in Transfer Agency role
- Minimum of 2 years of experience at team leader/managerial role (for AVP role)
What you will get in return:
- A high level of visibility within a large organisation on an upwards trajectory
- The ability to define marketing processes to drive innovation and have a tangible impact on the business.
- Be part of a dynamic and fast-paced team that makes a genuine impact on revenue and sales pipeline.
- Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly.
- Opportunity to work with a diverse, agile and global marketing team.
- The opportunity to innovate, bring discipline to brand activity and really make a difference.
Additional information:
We me
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