Guest Relations Hostess
6 months ago
**Why do we do it?**
To build a team of liked minded individuals who value integrity, generosity, and a high quality of personal and accommodative service. Our whole being exists to surprise, delight, and make our guests happy, facilitate their requirements, and upkeep the Villa as a home.
**What is the job**:
Key to this role is the ability to identify and create little moments of memorable experience, whether sitting outside by the pool, working out at the gym, taking a spa day, playing on the beach, enjoying a drink from the bar or on the rooftop terrace, indoor meal spaces, and theater room. This should be fore of mind as we aim to set ourselves apart from your standard 5/6* hotels or restaurants. It is about forming strong relationships and intuiting through engaging conversations what will add personalized touches to a guest stay. Creativity and innovation are welcomed and supported where possible.
Our culture is one of family, teamwork, excellence, having an ownership mindset, and both personal and professional upliftment.
It provides accommodation, transport, meals, annual leave, paid for flights back home (if you are an expat) and medical.
**What do we need**:
Someone proactive, creative, warm, and who gets things done.
Communication, innovation, intuition, and proactive skills are highly sought after.
Seasoned and proven F&B knowledge and front facing guest experience is a must and preferably learnt by working in a smaller boutique hotel and, or restaurant.
In between stays, the hostess will be responsible for driving staff care and culture initiatives and build a program that integrates our vision and core values into the hearts and minds of us all.
Position requires someone who can turn the role into their own and give input into how it might transform for this purpose. Be creative, give it a try, and provide feedback on successes and learnings.
You will lead as an example of warmth, care, generosity, with a ‘how may I help you’ attitude towards both staff and guests alike.
Building knowledge and support networks that can assist at all hours, and last minutes requests. Knowledge built through immersion of hospitality trends and networking opportunities.
We ask too that you remain mindful that you may be required to fulfil other roles or tasks as the operation requires.
**Job Types**: Full-time, Fresher
**Salary**: From AED2,500.00 per month
**Experience**:
- job: 1 year (preferred)
**Language**:
- English, Hindi Compulsory (preferred)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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