Bellman
3 weeks ago
**Job purpose**:A Bellman’s main duty is carrying luggage for the guests as they come to or leave the hotel. He should also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.
**Key duties and responsibilities**:
- Greet guests upon arrival and escort them to their designated room
- Load and unload luggage onto carts and transport them to and from guest rooms
- Assist guests with check-in and check-out procedures
- Provide guests with information about the hotel services and amenities
- Answer guest inquiries and address their concerns in a timely and professional manner
- Assist guests with luggage storage and retrieval
- Assist guests with transportation needs and provide directions to local attractions
- Ensure the lobby and other public areas are clean and organized
**Requirements and Qualifications**
- High school diploma or equivalent
- Previous experience in the hospitality or customer service industry preferred
- Able to lift, push, and pull heavy objects
- Outstanding customer service skills
- Able to work flexible hours, including nights and weekends
- Excellent interpersonal and communication skills
- Able to multi-task and work in a fast-paced environment
**Job Types**: Full-time, Permanent
**Salary**: AED1,100.00 - AED1,200.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
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