Supermarket Manager
6 months ago
Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses and managing inventory.
- Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis.
- Achieve financial objectives by preparing an annual budget; scheduling expenditure; analyzing variances; initiating corrective actions.
- Regular communication and documentation with the logistics team for the smooth flow of products.
- Overseeing a variety of initiatives to maximize sales and profitability in line with company objectives, developing the sales and operating Budget for the Stores and its strict monitoring month to month.
- Ensuring effective store layouts with regard to sales versus space contributions
- Manage, help and motivate the team to increase sales and ensure efficiency.
- Analyzing sales figures and forecasting future sales.
- Analyze and interpret the recent trends in the market. And understand the forthcoming customer buying behavior.
- Dealing with staff issues, interview the potential staff, conducting appraisals and performance reviews etc.
- Responding to customer complaints and comments.
- Maintaining supplier relationships and their payment overview
- Proper coordination with category team for replenishment
- Keep and maintain regular customer conversion percentage as 75 by ensuring effective utilization of loyalty programs and high-level customer service even after sales on their queries.
- Take initiatives and control measures to prevent Shrinkage, minimize stock aging and merchandise damages
- Ensure all the store activities & promotion are applied on floor as per launch pack & guidelines
- Analyzing fast moving & slow moving categories at store level & focusing on the same.
- Introducing new categories & products in the store in coordination with category managers and functional head.
- Responsible for entire store team training & development to increase the individual productivity & also their personal development.
- Planning and executing business strategies based on KPIs
- Ensuring high standards of customer service and operational efficiency in stores
- Ensuring the visual display of the stores as per the standards
- Compliance with the company's processes (SOP).
- Achieving the daily and monthly sales target of the store
- High‑value items daily stock take
- Daily check the items receiving with physical stocks to minimize the shrinkage.
- Ensure no expiry items shall be found on shelves. Prepare monthly expiry check list and timely action
- Educate operations team on best practices, company policies, and service excellence standards.
- Professionally interact with potential walk-in-customers and provide details, features and general product and promotional information.
- Plan and prepare staff vacation, leave, shift, and training schedules.
- Ensure all food staff having BFH and OHC certification.
- Ensure store having 2 PIC certified staffs.
- Monitor after sales service and merchandise returns.
- Ensuring the highest standards of shop floor and outside presentation and merchandise display are maintained in accordance with corporate image standards
- Checking the movement of products and maintaining proper availability of all item.
- Check and update the price daily.
- Check and ensure Promotion items availability in the store
- High visibility of top selling lines (Products/Price/Signage's)
- Oversee and maintain employee in-out register
- Keep and maintain maintenance log and other legal documents.
- Maintaining an efficient work environment.
- Give daily brief to staff about the key areas of focus.
- Daily checking negative margin, negative sales, stock summary etc.
Pay: AED4,000.00 - AED4,500.00 per month
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