Hotel Housekeeping Supervisor
2 weeks ago
**Responsibilities**:
1. Supervising and coordinating the work of housekeeping staff, including room attendants, housekeepers, and laundry personnel.
2. Assigning tasks and schedules to housekeeping staff to ensure efficient and timely cleaning of guest rooms and common areas.
3. Inspecting guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
4. Training new housekeeping staff on cleaning procedures, safety protocols, and customer service standards.
5. Monitoring inventory of cleaning supplies and amenities and placing orders as needed.
6. Coordinating with other hotel departments to ensure timely room turnover and guest satisfaction.
7. Handling guest complaints or special requests related to housekeeping services.
8. Conducting performance evaluations and providing feedback to housekeeping staff.
9. Ensuring compliance with health and safety regulations and hotel policies.
10. Investigating and resolving any issues or complaints related to housekeeping services.
11. Maintaining records of room occupancy and housekeeping activities.
12. Participating in the recruitment and selection of housekeeping staff.
13. Implementing and enforcing quality control measures to maintain high standards of cleanliness.
14. Collaborating with maintenance staff to address any maintenance issues in guest rooms or common areas.
15. Providing leadership and support to the housekeeping team to ensure a positive work environment and high morale.
Qualification
1. With Minimum at least 2 years experience
2. Good communication skills
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