Call Centre Representative

2 weeks ago


Ajman, United Arab Emirates Thumbay University Hospital-Ajman Full time

**Job description**

We are looking for a **Call Centre Representative (Arabic Speaking)**

Must have good communication skills in **Arabic and English**

Good customer service experience

Call Center Agent Job Duties:
**Specific responsibilities**:

- Attend incoming calls and provide necessary assistance as per standards mentioned.
- Managing large amounts of inbound and outbound calls in a timely manner for appointments.
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarifying information, researching every issue, and providing solutions

**Job Types**: Permanent, Full-time

**Salary**: AED2,500.00 - AED3,000.00 per month



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