Operations Superintendent

**About this role**
- Oversight of labor management including allocations for all operations;
- Prepare work/shift rosters for all operations;
- Liaise with end users/agencies/contractors;
- Ensure contracts are being serviced in accordance with their terms and conditions;
- Management of the annual leave process;
- Assistance with staff development in conjunction with operational requirements;
- Focal point of contact for all key clients and management of pre and post operational meetings;
- Management of vessel planning, ensuring shift supervisors have the tools and information required to effectively and efficiently stevedore vessels;
- Measuring performance through set KPI’s and goal setting;
- Management of productivity data;
- Report daily to the Port Manager on the performance and outcomes of plan versus actual;
- Assist with toolbox meetings;
- Support business development activities and projects;
- Resolution of day-to-day operational and human resource issues, and the supervision of a team of operatives operating in a wide range of activities (quayside and on-board vessels);
- Ensuring compliance with Port’s safety policies, statutory obligations and ensuring that procedures, risk assessments and work instructions are followed;
- Compilation of detailed written reports about events, such as near miss, accident, environmental and stop for safety;
- Ensuring that available resources are utilized effectively and that work operations maximize efficiencies;
- Ensuring that a structured and disciplined operation is maintained at all ×
- Liaising directly with customers and other port users and communicating at all levels within the business.

**What you need to bring**
- Preferably qualifications in Nautical Science / Port Management to H.N.C level or higher;
- Preferably 3-5 years in similar role within the port environment on container vessels;
- Extensive experience working within a port environment, preferably in bulk terminals;
- Experience working with multinational workforce;
- Excellent communication skills both written and oral;
- Excellent man-management, organizational and supervisory skills;

Professional Bachelor