Sales Coordinator
2 months ago
**Key Responsibilities**:
**Order Management**:
- Receive and review sales orders submitted by sales representatives.
- Confirm order details and ensure all necessary information is accurate and complete.
- Update customers on order status, changes, or any issues, ensuring transparency and satisfaction,
**Coordination & Communication**:
- Serve as the key liaison between the sales team and internal departments such as purchasing, warehouse, logistics, and finance.
- Coordinate with the purchasing department to ensure stock availability and timely procurement for specific orders.
- Work closely with the warehouse team to prioritize order fulfillment and ensure accurate and timely dispatch.
- Communicate with the logistics department to organize and track shipments, ensuring delivery deadlines are met.
- Collaborate with the finance team to ensure all invoicing, payments, and credit terms are managed effectively
**Documentation & Reporting**:
- Ensure that all order-related documentation (purchase orders, invoices, shipping documents) is accurate and up to date.
- Maintain detailed records of all orders and transactions, following up on any discrepancies.
- Generate regular reports on sales orders, fulfillment status, and any outstanding issues for internal stakeholders.
**Customer Communication**:
- Provide post-sales support to customers, addressing any inquiries related to order status, shipping, and invoicing.
- Resolve any customer issues or complaints with a proactive and professional approach, ensuring customer satisfaction.
**Process Improvement**:
- Continuously monitor and improve internal processes related to order coordination and fulfillment.
- Proactively identify areas for efficiency improvement and communicate suggestions to management.
**Languages**: Fluent in Spanish, English, and Russian. (Must)
**Experience**: Minimum 2-3 years of experience in a sales coordination or similar role, preferably in an international environment.
**Skills**:
- Excellent organizational and multitasking abilities.
- Strong communication skills with the ability to manage multiple stakeholders across departments.
- High attention to detail and ability to work under pressure.
- Proficiency in Microsoft Office (Excel, Word) and experience with CRM or ERP systems.
**Additional Qualifications**:
- Knowledge of international shipping and logistics processes.
- Familiarity with customs documentation and export procedures is a plus.
Pay: AED4,000.00 - AED6,000.00 per month
**Language**:
- Russian English and Spanish (required)
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