Cosmetology Clinic Manager
6 months ago
Directs and guides the operations of the business. The Operations Manager is to plan and maintain systems and procedures for maximum efficiency and to develop and maintain a strategic plan to measure the performance of all services.
**Principal Accountabilities**:
- Adhere to company’s vision, mission, and core values.
- Adhere to organizations communication structure and accountabilities.
- Maintains confidentiality and avert conflict of interest.
- Accountable for providing and maintaining a good reputation as the face of the company.
- Representing the agency in all forms and every aspect.
- In direct supervision and management of day-to-day flow of operations of administrative and clinical departments as per the approved
- Responsible to provide compassionate with sound judgment and problem-solving skills.
- Builds and creates development and revision of healthcare administrative management policies and procedures
- Coordinate with the clinical team on development of clinical procedures by adopting best practices locally and internationally
- Formulate strategic ways to increase quality of service and operational objectives based on the strategic business goals
- Measure the efficiency & improve management systems processes and best practices
- Ensures that organization’s process remain legally compliant.
- Planning & coordinating administrative procedures and systems and developing ways to streamline processes with other heads & member of the organizations.
- Accountable to address potential issues, non-clinical and clinical employees’ grievance by providing fast resolution and efficient decision making.
- Accountable to maintain the stability of the facility in the healthcare business.
- Accountable to maintain the financial stability of the facility through:
- Providing strategies to attract more patients and increase facility’s income
- Prevention of major financial loss by avoiding lawsuits, penalties, damages and creating effective contingency plans.
- Examine financial data and use them to improve profitability, reduce unnecessary expenses, predict future logístical needs, and provide cost-effective budgeting on transportation, procurement, etc.
- Manage budgets in purchasing materials & equipment, planning inventory, overseeing storeroom efficiency, approval of route plan and resolution for transportation issues in collaboration with transportation department.
- Negotiate with third party contractor and creates & approved contract agreement and discuss it with the owner for the approval
- Coordinate and guide HR department to ensure hiring plans meets
- Provides General Orientation on administrative operations to new employees in the absence of
- Takes into account the needs of external business partners and incorporate them into new strategic plans to lead the facility to success.
- Coordinate with the HR Department on the performance evaluation of the staff and participate on new initiatives on increasing
- Close monitoring for Client Care Team on the inquiries received and ensuring timely admission process as per the patients request.
- Maximize the manpower capital on completing minimum required hours as per UAE Labor Law.
- Overview the schedule of the nurses and actively participate in the admission process.
- Assists in identifying and communicating competency issues and corrections to appropriate operation heads such as clinical, medical, quality, and administrative operations.
- Accountable to provide accurate and proper investigation during adverse and sentinel event occurrences and formulation of corrective action plans maximum of 7 days when necessary.
- Enhance a positive culture on the working environment and ensure all colleagues are having work life balance.
- Responsible for presenting monthly, quarterly, semi-annual, and annual report to the owner on the performance of the business
- Actively participate in the recruitment and selection process to ensure seamless onboarding of administrative and clinical personnel.
- Conduct the yearly business plan in coordination with other members and have it approved by the owner
- Ensures facility is prepared and fully compliant against standard of quality accreditation standards and inspection criteria are met and maintained.
- Must have experience on dealing with DHA, Municipality and inspections
**Education & Experience**:
- A minimum of 5 years’ experience working within a management role in the same healthcare business scope
- A degree in business management or equivalent
**Salary**: AED13,000.00 - AED20,000.00 per month
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