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Restaurant Sales Trainer for Waiters

1 month ago

Dubai, United Arab Emirates Qazaq Restaurant Full time

Qazaq group own and manage Bakerist Restaurants in UAE.
- Are you passionate about hospitality and skilled in sales?

We are seeking a dynamic **Restaurant Sales Trainer** to elevate our waitstaff's abilities in upselling and cross-selling. Our team is dedicated and enthusiastic, and with your expertise, we **aim to maximize sales and enhance customer experiences.**

If you have a strong F&B sales background and a talent for training, we invite you to lead this exciting transformation.

**Key Responsibilities**:
**Develop and Implement Training Programs**:

- Create and deliver comprehensive training focused on effective upselling and cross-selling techniques.
- Conduct regular training sessions and workshops for waitstaff.

**Assess Staff Performance**:

- Monitor and evaluate waitstaff performance to identify areas for improvement.
- Provide constructive feedback and personalized coaching.

**Identify Sales Opportunities**:

- Analyze customer interactions to pinpoint upselling and cross-selling opportunities.
- Develop and implement strategies to maximize revenue through effective sales techniques.

**Lead by Example**:

- Demonstrate exceptional sales and customer service skills on the floor.
- Serve as a role model, showcasing best practices in real-time.

**Track and Report Progress**:

- Measure the effectiveness of training programs through performance metrics and sales data.
- Provide regular reports to management on staff progress and training outcomes.

**Qualifications**:

- Proven experience in F&B customer experience, must be in the hospitality or restaurant industry.
- Strong background in training and development, with a focus on restaurant sales skills.
- Exceptional communication and interpersonal skills.
- Ability to assess situations, identify opportunities, and implement effective training strategies.
- Demonstrated ability to lead, motivate, and inspire a team.
- Customer-centric mindset with a passion for enhancing the dining experience.
- Ability to track performance metrics and provide actionable insights.

Join us in transforming our waitstaff into sales superstars and elevate our customer experience to new heights

Application Question(s):

- What is your monthly salary expectation?
- List name of restaurants you have worked in UAE?

**Experience**:

- training waiters: 7 years (preferred)
- restaurant service in UAE: 7 years (preferred)
- customer service: 7 years (preferred)