Stewarding Supervisor

8 months ago

Abu Dhabi, United Arab Emirates RIXOS Full time

**Company Description**
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.

Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.

World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.

State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.

Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Main Duties and Responsibilities:

- To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work.
- To have a full knowledge on the usage of chemicals.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To supervise general cleaning duties as assigned by the Assistant Chief Steward according to the standards established in the Department Operations Manual.
- To supervise the cleaning and washing of dishes according to the established performance standards.
- To supervise cleaning and washing of pots, pans and other kitchen utensils according to performance standards.
- To handle operating equipment and kitchen equipment with care in order to reduce minimum breakages.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
- To supervise that garbage runs are strictly adhered to and areas are cleaned according to the established standards.
- To strictly adhere to the opening and closing procedures established for the department.
- To have a through understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To ensure that operating supplies are used carefully in order to reduce spoilage and wastage.
- To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
- To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.
- Ensure that all his brigade follow the HACCP regulations and monitor regulations in collaboration with the hygiene officer.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Chief Steward.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly, courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotel’s Employee Handbook and to adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as as

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