Real Estate Call Center Agent
6 months ago
**Responsibilities**:
- Handle inbound and outbound calls from clients interested in real estate properties.
- Provide accurate information regarding local and off-plan projects, including pricing, availability, and amenities.
- Assist clients in scheduling property viewings and appointments with real estate agents.
- Conduct follow-up calls to gather feedback and maintain client relationships.
- Perform data entry tasks accurately and efficiently to update client information and property listings.
- Collaborate with real estate agents and sales teams to ensure seamless communication and client satisfaction.
- Address client inquiries, concerns, and complaints in a professional and timely manner.
- Maintain knowledge of current market trends, property regulations, and industry best practices.
- Utilize CRM software to manage client interactions, appointments, and follow-up activities.
- Meet or exceed performance targets for call handling, conversion rates, and customer satisfaction.
**Qualifications**:
- Minimum of 2 years of experience as a Call Center Agent in the real estate sector.
- Deep understanding of local and off-plan real estate projects in the region.
- Proficiency in data entry and ability to maintain accurate records.
- Fluent in both Arabic and English languages, with excellent verbal and written communication skills.
- Familiarity with CRM systems and call center software is preferred.
**Salary**: AED2,500.00 - AED3,500.00 per month
Application Question(s):
- Do you have previous work experience in Real Estate?
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