Medical Receptionist
1 week ago
**Responsibilities**:
- Schedule appointments for new and recurring patients
- Answering inbound calls from clients/patients, doctors and nurses
- Answer high volume inbound calls on multi-line phone system, messages and social media inquiries/bookings
- Take messages and transfer calls to appropriate staff or departments
- Greet and sign-in patients and check in for scheduled appointments
- Conduct data entry into proprietary computer system
- Compile documentation for submission and review
- Collect payments owed by patients, keep accurate records of patients' account balances and billing/closing of invoices daily
- Occasionally creating documents using Microsoft Office when needed
- Assist in filing duties and additional office tasks as necessary
**Interpersonal Skills**
- Excellent organizational, time management, communication and multitasking abilities.
- Demonstrate a professional manner at all times and possess the ability to remain calm under pressure (dealing with constraints which are often outside of your control - these might be resource or time constraints, having insufficient knowledge required to complete the task, or unforeseen changes or problems)
- Self-motivated and analytical
**Qualification**:
- At least 1 year experience as a Medical Receptionist, Customer Service Representative or Front Desk Representative in a healthcare setting is preferred
**Job Types**: Full-time, Permanent
**Salary**: From AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Medical Receptionist: 1 year (required)
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