Restaurant Supervisor

3 weeks ago


Abu Dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

**Job Title: Restaurant Supervisor**

**Location**: Al Raha

**Job Summary**:
**Key Responsibilities**:

- ** Staff Management**:

- Supervise and lead the restaurant staff, including servers, hosts, and support personnel.
- Set performance expectations, provide coaching, and conduct regular staff evaluations.
- ** Customer Satisfaction**:

- Ensure exceptional customer service by maintaining a warm and welcoming atmosphere in the restaurant.
- Address guest concerns and resolve issues promptly and professionally.
- ** Operational Oversight**:

- Manage daily restaurant operations, including table assignments, reservations, and quality control.
- Monitor and maintain cleanliness, safety, and organization within the dining area.
- ** Service Standards**:

- Enforce high service standards, ensuring that staff follow proper etiquette, presentation, and customer interaction.
- Implement and reinforce restaurant policies and procedures.
- ** Menu Knowledge**:

- Stay informed about the menu, including specials, ingredients, and preparation methods.
- Assist in training staff on menu items and proper service techniques.
- ** Sales and Upselling**:

- Promote menu items and upsell to increase sales and revenue.
- Encourage staff to recommend featured dishes and beverages to guests.
- ** Inventory Control**:

- Manage restaurant inventory, including dining supplies, flatware, and glassware.
- Coordinate product orders and track inventory expenses.
- ** Quality Assurance**:

- Ensure that food and beverages meet or exceed quality and presentation standards.
- Monitor kitchen and bar operations for accuracy and consistency.
- ** Shift Scheduling**:

- Oversee the restaurant's shift schedules to optimize staffing levels during peak hours.
- Manage staff break times and rotations.
- ** Training and Development**:

- Provide training and professional development opportunities for restaurant staff.
- Foster a culture of continuous learning and skill enhancement.

**Qualifications**:

- Proven experience as a Restaurant Supervisor or a similar role in the hospitality industry.
- Strong leadership and team management skills.
- Exceptional customer service and interpersonal skills.
- Knowledge of restaurant software and reservation systems.
- Familiarity with food and beverage trends, preparation, and presentation.
- Effective organizational and problem-solving abilities.
- Excellent communication and decision-making skills.

**About Skills Hub Recruitment Solutions**:


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