Hospitality Trainer

6 months ago


Dubai, United Arab Emirates VALTRANS TRANSPORTATION SYSTEMS & SERVICES Full time

**Responsibilities**:

- Visiting operating location and conduct training for all employee
- Gap analysis and Preparing reports to deliver quality of service
- Liaising with existing staff to clarify job descriptions and related expectations.
- Studying and contributing to the operations and climate of our company.
- Drafting instructional manuals, onboarding materials, and other relevant documentation.
- Administering regular, detailed needs assessments to identify skills deficits.
- Orienting new hires to their function within the grand scheme, as well as established company norms.
- Addressing skills deficits through tailored in-house training.
- Coordinating external training as the need arises.
- Monitoring staffs' performance by liaising with line managers and department heads.
- Availing yourself as a sounding board for all employees with the explicit aim of improving their orientation and training.
- Upholding confidentiality, unless legally mandated to do otherwise.

**Qualifications & Skills**:

- Graduate / Post Graduate or Equivalent degree in hospitality management, public relations, Event management, or a similar field.
- Excellent Communication and marketing skills.
- Qualification in Instruction and/or learning design is advantageous.
- Demonstrable experience as a training officer.
- Proven track record of boosting company growth through training.
- Knowledge of all relevant performance tracking software and indices.
- Thorough understanding of contemporary HR and business procedures.
- Excellent verbal and written communication.
- Ability to conduct thorough needs assessments to gauge training needs.
- Strong desktop and in-person research, presentation, and reporting skills.
- Energetic, determined, and highly capable disposition.

**Experience**:
Should have 4-6 year’s prior experience as training Manager or similar role

Application Question(s):

- Can Join Immediately

**Experience**:

- Hospitality Trainer: 3 years (preferred)
- Hospitality: 3 years (preferred)

License/Certification:

- UAE Driving License (preferred)


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