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Head Barista
2 months ago
We are looking for a skilled Head Barista with excellent customer service skills and experience handling customer complaints. We need someone adaptable who can work as part of a s team. Someone who is enthusiastic about his job and committed to learning, who is hardworking, and can handle the team properly.
- Learning about brewing methods, beverage blends, presentation techniques and serving items to customers.
- Adhering to all food safety regulations and quality controls.
- Exceptional listening and communication skills.
- Ability to walk, bend, and stand for extended periods.
- A polite, engaging personality.
- Commitment to customer satisfaction and service excellence.
- Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
- Greeting customers and delivering excellent customer service.
- Preparing coffees and other beverages to a high standard of taste and quality.
- Making recommendations to customers and answering any questions.
- Coordinate orders for Junior Baristas and waiters to ensure a smooth customer experience.
- Manage orders for stock and coffee supplies.
- Maintain and clean coffee machines. Organize service where needed.
- Train and set standards for Junior Baristas and Wait Staff.
- Monitor and maintain hygiene and cleaning standards.
- Liaise with coffee roasters and management to ensure the smooth running of operations and delivery of quality products.
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Head Barista (preferred)
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