Arabic-speaking (Female Only) Client Support
2 weeks ago
Female Only - Arabic-Speaking Client Support Representative for GBE Brokers
Key Responsibilities:
Provide prompt, friendly, and efficient customer service to Arabic-speaking clients
A 3rd. language (besides Arabic and English) would be a plus.
Identify and escalate client issues to the relevant department, as necessary
Monitor and follow up on client requests and inquiries to ensure timely resolution
Provide training and assistance to clients on the use of the trading platform
Work collaboratively with other departments to ensure a seamless customer experience
Qualifications:
Fluency in Arabic and English (verbal and written) is required
Minimum of 1-2 years of experience in a customer service role, preferably in the financial services industry
Knowledge of financial markets, trading platforms, and trading terminology is preferred
Strong interpersonal and communication skills
Ability to work independently and as part of a team in a fast-paced environment
To apply, please submit your resume in Arabic or English. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Application Deadline: 15/05/2023
Expected Start Date: 09/05/2023
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