Arabic-speaking (Female Only) Client Support

2 weeks ago


Dubai, United Arab Emirates GBE brokers - Dubai Branch - Rep Office Full time

Female Only - Arabic-Speaking Client Support Representative for GBE Brokers

Key Responsibilities:
Provide prompt, friendly, and efficient customer service to Arabic-speaking clients

A 3rd. language (besides Arabic and English) would be a plus.

Identify and escalate client issues to the relevant department, as necessary

Monitor and follow up on client requests and inquiries to ensure timely resolution

Provide training and assistance to clients on the use of the trading platform

Work collaboratively with other departments to ensure a seamless customer experience

Qualifications:
Fluency in Arabic and English (verbal and written) is required

Minimum of 1-2 years of experience in a customer service role, preferably in the financial services industry

Knowledge of financial markets, trading platforms, and trading terminology is preferred

Strong interpersonal and communication skills

Ability to work independently and as part of a team in a fast-paced environment

To apply, please submit your resume in Arabic or English. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Application Deadline: 15/05/2023
Expected Start Date: 09/05/2023



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