Account Manager

7 months ago


Dubai, United Arab Emirates Vertiv Co. Full time

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

We are now looking for an **Account Manager - Thermal Management - METCA **to join our team in **DUBAI, UAE.
**What can you expect?**
- Manage proactively (in conjunction with the regional sales team) key relationships with Vertiv’s Distributor Network at a mid-manager level and with respect to Thermal Management LOB.
- Manage the local Distributor team on a day-to-day basis to ensure a consistent approach to the Thermal LOB is successfully being implemented across their region.
- Develop Thermal Management sales champions across Vertiv’s Distributor Network in METCA
- Liaise with Applications Engineering and LOB R&D department to match technical project specifications.
- Establish strong relationships with end customers and consultants whilst managing key accounts.
- Obtain market information and understand key competitor strategies in country.
- Support partners and internal staff through the METCA region to ensure strong team collaboration.
- Perform regular visits to distributors / end customers supporting their business requirements and working with the local teams to leverage on central support staff.
- Ensure compliance to ITC and other regulatory requirements.
- Plan, manage and participate in exhibitions, seminars, and other promotional activities.
- Provide regular forecasts and action plans relating to their country whilst ensuring CRM is being fully adopted with the correct levels of engagement both internally and externally.
- Liaise with Bid Management/Shared Services and respective LOBs on major projects.
- Meet their sales and orders targets for the country.
- Ensure products and solutions are qualified at customer level and driven through the specification cycle in coordination with the LoB Managers
- Define and manage key in country strategies whilst collaborating with the wider team to form a common regional approach complementing the wider business. Any other duties as deemed appropriate by your line manager.

**What do we need from you?**
- Mandatory
- Bachelor’s degree in engineering field
- 3-5 Years’ experience in Critical Infrastructure, Telecom Energy System Role, technical or Sales role.
- Pre-requisites
- Fluency in English/ Other language is advantage.
- Travel
- Extensive travel expected at 40-60% of the year
- Skills:

- Taking on new opportunities and touch challenges with a sense of urgency, high energy, and enthusiasm
- Building partnerships and working collaboratively with others to meet shared objectives
- Building strong customer relationships and delivering customer-centric solutions
- Using compelling arguments to gain the support and commitment of others
- Rebounding from setbacks and adversity when facing difficult situations
- Consistently achieving results, even under tough circumstances
- Seeing ahead to future possibilities and translating them into breakthrough strategies
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Handling conflict situations effectively, with a minimum of noise
- Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
- Adapting approach and demeanor in real time to match the shifting demands of different situations
- Prospecting
- Negotiation
- Sales Presentation and customers meetings
- Technical Knowledge


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