Bellman

5 days ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 22145458

**Job Category** Rooms & Guest Services Operations

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY***

To welcome and escort our Guests, ensure that their luggage is handled as per brand standards of Marriott International, focus on ensuring that the highest levels of hospitality and service are provided. Represent concierge department in resolving any guest or hotel related situation. Maintain the flow of guest traffic and direct guests within the hotel.

**SCOPE / BUSINESS CONTEXT**
- A Full Time position based at JW Marriott Marquis Dubai.
- Number of Direct Reports - 0
- Titles of Direct Reports - 0

**CANDIDATE PROFILE**

**Experience**:

- **Guest experience in a five star hotel or similar, local knowledge, good command over English Language.**

**Skills and Knowledge**
- **English Speaking, Local Knowledge ,Arabic Speaking**

**Education or Certification**
- **Higher Secondary Education.**

**SPECIFIC DUTIES**
- The following are specific responsibilities and contributions critical to the successful performance of the position:_
- Ensure all guests are Welcomed to the JW Marriott Marquis Dubai as per Marriott International Brand Standards..
- Be familiar with all hotel facilities and their hours of operation.
- Demonstrate Aggressive hospitality and guest engagement at all times.
- Achieves goals set by the department.
- Support the implementation of “1st 10” program according to local government regulations.
- Ensure luggage carts are neatly arranged in their designated area at all times.
- Issue Luggage tags for all baggage received by carefully counting them in pieces.
- Fill all details in the luggage tag with Guest name, date time and your name.
- Supply a copy of the luggage sticker at the bell desk with your name to identify and send luggage to guest room according to the name by the bell captain.
- Follow up of received luggage every 15 minutes to ensure no delay in delivery of luggage.
- Fill in runner position at the lobby as scheduled by the Bell captain and replace runner position under situations required to move away due to a guest request needed to be attended by you.
- Store the luggage only at permitted areas and attend the luggage at all times while in public areas.
- Bending, Stooping and Lifting a weight of 30 lbs or more may be required.
- Maintain a straight and alert position in the hotel Entrance and in Lobby; do not form groups when not busy.
- Take the initiative through empowerment to ensure complete Guest Satisfaction.
- Identify and take utmost care with guest’s property whilst loading and unloading from car or any other means of transport the luggage carts.
- Escort the guest to the room and provides familiarization of hotel and rooms the guest in his room.
- Be knowledge of all Bell stands Job aids.
- Be familiar with local area and location of Company offices, banking institutions, Shopping malls, Restaurants, etc.
- Handle distribution of Newspapers to Guest rooms.
- Keep logs updated with accurate information at all times.
- Maintain high standards of personal hygiene and wear proper uniform.
- Promote actively hotel transportation and products to guest as services with full knowledge of the product.

**OTHER**

**Safety and Security**
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Notify Loss Prevention/Security of any guest reports of theft.

**Policies and Procedures**
- Follow company, hotel and department policies and procedures.
- Follows Marriott International Hotels Limited Regional Office policies and procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors and Management.
- Working hours as required to do your job but normally not less than 48 hours per week.
- Adheres to the compliance of booking high risk activities, tours, and transport to those contracted by the hotel and follows Marriott Verbiage if any other requests made by guest directly for other companies.

**Guest Relations**
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
- Assist other employees to ensure proper coverage and prompt guest

  • Bellman

    3 days ago

    Dubai, United Arab Emirates Hatta Adventures LLC Full time

    We are hiring BellMan for our pre-opening Resort based in Hatta, Dubai. **ROLE: BELLMAN** **LOCATION: HATTA, DUBAI, UAE** **IMMEDIATE JOINERS | CANCELLED & VISIT VISA ONLY** **SALARY + ADDITIONAL BENEFITS** **Job Types**: Full-time, Permanent **Salary**: AED1,300.00 per month Application Question(s): - How many years experience as a BellMan? - Please...

  • Bellman

    4 months ago

    Dubai, United Arab Emirates Atlantis The Royal Full time

    Bellman (13215) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Bellman (Ft)

    1 week ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    BELLMAN required urgently for a reputed Five Star Deluxe Hotel in Dubai. **Job details**: - High School / Hotel Management. - Min. 1 year experience as Bellman / Bellboy with any Star Hotels / properties. - Well-groomed and English speaking. - Immediate joining preferred. - Free Recruitment.

  • Bellman

    7 months ago

    Dubai, United Arab Emirates Le Meriden Hotel Full time

    The Bellman is responsible for providing exceptional customer service to hotel guests, especially when it comes to their luggage and transportation needs. They are responsible for greeting guests upon arrival, assisting them with their luggage, and providing information about the hotel's amenities and services. The Bellman must be polite, courteous, and...

  • Bellman (Ft)

    7 months ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    BELLMAN - 3 Nos. required urgently for a reputed Five Star Deluxe Hotel in Dubai. **Job details**: - High School / Hotel Management. - Min. 1-year experience as Bellman / Bellboy with any Star Hotels/properties. - Well-groomed and English-speaking. - Salary + Free Food & Accommodation + Hotel benefits - Immediate joining is preferred. - Free Recruitment.

  • Bellman (Ft)

    2 weeks ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    BELLMAN - 3 Nos. required urgently for a reputed Five Star Deluxe Hotel in Dubai. **Job details**: - High School / Hotel Management. - Min. 1 year experience as Bellman / Bellboy with any Star Hotels / properties. - Well-groomed and English speaking. - Salary + Free Food & Accommodation + Hotel benefits - Immediate joining preferred. - Free Recruitment.

  • Bellman

    1 week ago

    Dubai, United Arab Emirates Group L Full time

    Requirements**:Vietnamese Speaker Preferred.** **Job Description**: Many tasks and responsibilities make up a bellman job description. Transporting guest luggage is one of the main bellman duties. At luxury hotels, bell service staff are typically responsible for unloading luggage at curbside upon a guest's arrival, as well as delivering the luggage to a...

  • Bellman & Doorman (Gsa)

    2 weeks ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    BELLMAN & DOORMAN - GSA required urgently for a reputed Five Star Deluxe Hotel in Dubai. **Job details**: - High School / Hotel Management - Min. 1 year experience as Bellman / Bellboy with any Star Hotels / properties - Well groomed and English speaking - Immediate joining preferred - Free Recruitment

  • Bellman

    2 months ago

    Dubai, United Arab Emirates MERCURE Full time

    **Company Description** Mercure Dubai Gold Al Mina Road welcomes visitors to enjoy four-star hospitality in Dubai. Refurbished in 2016 & 2017,184 stylish, comfortable rooms are equipped with high-speed Internet connections, satellite TV,and spacious bathrooms including bathtubs and walk-in showers.Only 20 minutes from Dubai International Airport, the hotel...

  • Bellman

    2 months ago

    Dubai, United Arab Emirates Royal Tulip Full time

    Greet guests upon arrival and escort them to their designated room - Load and unload luggage onto carts and transport them to and from guest rooms - Assist guests with check-in and check-out procedures - Provide guests with information about the hotel services and amenities - Answer guest inquiries and address their concerns in a timely and professional...

  • Bellman

    4 weeks ago

    Dubai, United Arab Emirates The Lana - Dorchester Collection Full time

     We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in...

  • Bellman

    2 weeks ago

    Dubai, United Arab Emirates ABCR Full time

    Welcome the hotel guests on arrival Assist the guest on arrival and departure with their luggage Provide basic information about the hotel and city of Dubai Call taxis when required by the guest Record all incoming mails / parcels delivered for the guests Should have sound communication and ability to speak good English. Experience of at least 1-2...

  • Bellman

    7 months ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our...

  • Bellman

    1 week ago

    Dubai, United Arab Emirates PULLMAN Full time

    **Bellman** Always lending a helping hand with a smile. As a Bellman, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive. **What is in it for you**: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity...

  • Bellman

    7 months ago

    Dubai, United Arab Emirates One&Only The Palm Full time

    Bellman (9920) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Bellman

    7 days ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality...

  • Bellman / Driver

    7 months ago

    Dubai, United Arab Emirates Beach Walk Hotel Full time

    **PRIMARY FUNCTION** To provide transport services to the Guests promptly and courteously. As a Bellman, you will be responsible for greeting guests, welcoming them to the hotel and assisting them throughout their stay to ensure that they have a pleasant experience. **Salary**: AED1,600.00 - AED1,800.00 per month Ability to commute/relocate: - Dubai:...

  • Bellman - Atlantis The Palm

    1 week ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Bellman - Atlantis The Palm (7906) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Bellman

    7 months ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...

  • Runner - Bellman

    2 days ago

    Dubai, United Arab Emirates Paramount Hotel Dubai & Paramount Hotel Midtown Full time

    Paramount Dubai Hotel is looking for Runner to deliver luggage, messages, faxes and guest belongings efficiently and in a timely manner, ensuring that they are handled with utmost care and responsibility. - Minimum of 1 year experience as Bellman in an international five star hotel with more than 200 rooms - Teamwork / co-operation - Listening and oral...