Butler

**Position: Butler**

**Location : Ajman**

At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals and their long-term career success.

**Responsibilities**:
As a Butler, you will play a crucial role in delivering exceptional service to our VIP guests. Your primary responsibility is to anticipate guests' needs, provide personalized services, and ensure a memorable stay. This role requires someone with a deep understanding of luxury hospitality, a high level of discretion, and impeccable attention to detail.

**Key Responsibilities**:

- Provide personalized and attentive service to VIP guests, ensuring their comfort and satisfaction throughout their stay.
- Anticipate guests’ needs and handle special requests promptly and efficiently.
- Coordinate with other departments (housekeeping, dining, concierge) to ensure seamless service delivery.
- Manage guest arrivals, check-ins, and departures, offering a warm welcome and farewell.
- Organize and oversee private dining arrangements, in-room service, and other guest experiences.
- Assist with packing and unpacking, wardrobe management, and other personal tasks as required.
- Maintain guest confidentiality and handle sensitive information with the utmost discretion.
- Ensure all amenities and guest preferences are prepared prior to arrival.
- Resolve guest complaints or issues in a professional and courteous manner.
- Keep up to date with hotel facilities, events, and local attractions to provide knowledgeable recommendations.

**Requirements**:

- Proven experience as a Butler or in a similar role within luxury hotels or resorts.
- Exceptional interpersonal and communication skills.
- Ability to maintain high standards of service and professionalism at all times.
- Discretion, integrity, and a genuine passion for guest service.
- Strong organizational and multitasking abilities.
- Ability to work flexible hours, including weekends and holidays.
- Certification in Hospitality Management or a related field is a plus.

**Benefits**:Employment Visa, Service Charge, Flight Ticket, Insurance, Accommodation and Free Meals and Transportation.

**Experience**:

- Butler for VVIP guest in hotels & resort: 3 years (required)