Customer Service Representative

2 weeks ago


Dubai, United Arab Emirates Acube Real Estate Development LLC Full time

**Duties & Responsibilities**:

- Must have prior knowledge of Dubai Oquood System and RERA Title Deed process.
- Keep proper records and updated customer and clients' database in ERP system
- Identify and take appropriate action based on querries raised by customers and co-ordinate with Legal, operations and other departments to answer same.
- Consistently follow up on all customers that are unresponsive, following predefined texting and calling plans.
- Managing administration, communicating, and coordinating with internal departments.

**Requirements**:

- Excellent communication skills & Customer-oriented attitude
- Problem-solving abilities, Ability to work independently as well as part of a team
- Knowledge of customer service principles and practices associated with Dubai Real estate.
- Must have minimum 5 years prior experience of working with either a large brokerage firm or Real Estate developers in Dubai.
- High school diploma or equivalent; Bachelor’s degree preferred

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 3 years (preferred)

**Language**:

- Tagalog (preferred)



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