Online Merchandiser

2 weeks ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
The job holder is responsible for merchandising and trading across the M&S Ecommerce platforms and 3rd Parties to drive trade and experience across our Fashion business. The job holder will also be accountable for delivering market leading customer experience and support the Online Trade Manager in developing and executing M&S standards.

**What you will do:

- **

Description of Accountability:

- Monitor web analytics as per principle guidelines and international standards manual
- Work on Improvement plans and backlog to enhance customer experience
- Incorporate Best Practices online to ensure online to offline flow
- Manages Online Merchandising - Category Listing
- Prepare reports and analyze conversion numbers
- Demand Management (from Sales insights)
- Develop SEO (search engine optimization) and pay-per-click (PPC) Strategy/Marketing Plans
- Manage promotions
- Keep platform and site exciting, compelling and ‘living’ (Banners, Blogs)
- Building strong relationship with internal and external teams, especially the Buying and other brand teams
- The position is primarily responsible for trading and online merchandising of M&S Ecommerce platforms and 3rd Parties. It is important to build strong relations with the buying, demand planning as well as effectively communicating and working with content, marketing and design teams to ensure that we are aligned on product content, availability and promotional activity.

**Required Skills to be successful**:

- Range/category experience or previous company experience at the same level
- Good planning, organizational and prioritization skills
- Highly operational, with an understanding of retail processes
- Strong analytical and numerical skills - someone who quickly grasps the key drivers of the market
- Good working knowledge of MS Office
- Good working knowledge / experienced user of an eCommerce content management system
- Good verbal communication skills
- The ability to lead and motivate a team
- The ability to work under pressure and handle challenging situations
- Confidence, drive and enthusiasm
- Decision-making ability and a sense of responsibility

**What equips you for the role**:

- **Bachelor Degree**:

- **4-5 years’ experience** in similar position in a Commercial role, preferably in Fashion retailing
- Proven ability to achieve goals.
- Good Personality
- Good communication skills (verbal and written)
- First and foremost, a great cultural fit with M&S Al-Futtaim
- Able to work at pace with an impatience to get things done
- Resilient and driven, with the desire to succeed
- Passionate about their work with a can-do attitude
- Strong eye for product and for trading
- Strong/excellent attention to detail
- Strong commercial skills (commercially astute)
- A team player capable of working cross-functionally in a collaborative manner
- Results-orientated, with the ability to drive and deliver the implementation of new ideas
- Ambition, while grounded in reality
- Excellent communication skills

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

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