Nursing Supervisor

2 months ago

Dubai, United Arab Emirates Fakeeh University Hospital Full time

Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care - drawn from the renowned Fakeeh Care group based in Saudi Arabia.

Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.

Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency department.

**Job Profile**:

- The Nursing Supervisor duties include provision of managerial and clinical links between the nurse manager and department direction in their absence, and the administrator-on-call.
- Coverage of the Nursing Department, other patient care areas and the hospital in general during day and night shifts. Responsibilities require knowledge of hospital and nursing policies and procedures, allowing independent judgment in their interpretation.
- Additionally, this position will include knowledge of Utilization Review rules and regulations as they assist physicians and staff in assigning admission status.

**Responsibilities**:
Promote the mission, vision, and values of the organization

Assess patient care requirements on each unit, by making rounds in the Emergency Department (ED), and all other areas of the hospital (according to departmental need/activity).

Assess the acuity of care required by patient the patients and develop and implement staffing plan for shift based on patient acuity, patient census and available staff.

Serve as a resource to staff for solving clinical problems.

Assist staff to efficiently utilize staffing resources to meet patient care requirements and other professional responsibilities.

Provide for immediate follow-up, documentation, and communication of incidents to appropriate manager and director.

Respond to emergency situations (RRT, Code Blue) and assists as necessary.

Act as a resource in identifying and/or solving administrative/operational problems.

Anticipate actual/potential problems that may occur on their shift and sets shift priorities accordingly.

Work collaboratively with nursing and ancillary staff to solve problems in a fair, consistent manner.

Contact representatives of departments not presently in the hospital for assistance with problem solving, timely and appropriately.

Act as a resource, interpret and ensure adherence to Fakeeh University Hospital and nursing philosophy, policies, and procedures.

Report to the administrator-on-call significant incidents and problems.

Obtain materials/supplies from Materials Processing and/or the Storeroom for patient care when these departments are not open.

**Provide support, guidance, and feedback to staff**:
Give ongoing timely feedback, verbal, and written anecdotes, to staff on performance. Written anecdotes are passed on to the nurse manager or director to be used as part of performance evaluation.

Contribute to evening, night, and weekend staff performance evaluations.

Facilitate staff attendance at staff development sessions, offered during their shift.

Identify and communicate staff needs for continuing education to the Education Director.

Assist staff to interpret change in a positive manner.

Assist staff to provide a safe work environment for patient care.

Assist in the preparation and implementation of the annual goals for the department.

Keep professionally current, by attending continuing education programs, seminars, workshops.

Consistently and independently follows established safety and infection control procedures. Intervenes in unsafe situations.

Comply with the standards of conduct and Corporate Responsibility Program and seeks guidance when in doubt.

Meet or exceed expectations of individuals for whom service is provided.

Assist physicians and staff in admission criteria for assigning admission status to patients (observation/admission)

Monitor documentation for adherence to Utilization rules and regulations.

**Experience**:

- Minimum of five years acute care experience.
- Working knowledge of assignment of admission criteria (education provided)
- Supervisory experience
- Masters preferred but not required

**Competencies**:

- Problem Solving

**Quality Improvement (Safety, Risk Management)**:

- Participates in continuous quality improvement projects, and Departmental projects.
- Demonstrate a safe working environment through compliance with Hospital Policy and Procedure regarding safety & infection control.
- Promote and maintain a culture of safety.

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