Ebc Manager

1 week ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23000269

**Job Category** Sales & Marketing

**Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

The EBC Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.

**Providing Exceptional Customer Service**
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.
- Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.

**Additional Responsibilities**
- Performs other duties, as assigned, to meet business needs.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

  • Ebc Sales Executive

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24018374 **Job Category** Sales & Marketing **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **EBC Sales Executive** W Dubai - The Palm is a place to experience life, to open...

  • Ebc Executive

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24019851 **Job Category** Sales & Marketing **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management We are looking for a...

  • Immigration Consultant

    3 weeks ago

    Dubai, United Arab Emirates EBC DOCUMENTS CLEARING SERVICES Full time

    Minimum 1 year of sales experience is mandatory. Tagalog & Malayalam Speakers can apply. Walk-In interviews: EBC DOCUMENTS CLEARING SERVICES OFFICE 102, SPECTRUM BUILDING, OUD METHA,DUBAI Key Responsibilities - Conduct consultations with potential clients to understand their immigration needs and offer appropriate solutions. - Develop and implement...

  • Immigration Consultant

    3 weeks ago

    Dubai, United Arab Emirates EBC DOCUMENTS CLEARING SERVICES Full time

    Minimum 1 year of sales experience is mandatory. Malayalam Speakers can apply. Walk-In interviews: EBC DOCUMENTS CLEARING SERVICES OFFICE 102, SPECTRUM BUILDING, OUD METHA,DUBAI Key Responsibilities - Conduct consultations with potential clients to understand their immigration needs and offer appropriate solutions. - Develop and implement effective sales...

  • Immigration Consultant

    1 week ago

    Dubai, United Arab Emirates EBC DOCUMENTS CLEARING SERVICES Full time

    Minimum 1 year of sales experience is mandatory. Malayalam/Tagalog/Hindi Speakers Walk-In interviews: EBC DOCUMENTS CLEARING SERVICES OFFICE 102, SPECTRUM BUILDING, OUD METHA,DUBAI Key Responsibilities - Conduct consultations with potential clients to understand their immigration needs and offer appropriate solutions. - Develop and implement effective...

  • Ad Operations Manager, Mena

    7 months ago

    Dubai, United Arab Emirates Equativ Full time

    **Key Responsibilities**: **Client Relationship Management(60% Account Management)**: - Assist in onboarding customers to our self-service buying platform (EBC) or DSP (BKO), conduct regular meetings with clients for platform walkthroughs and demos - Implement follow-up strategies for inactive clients, aiming to re-engage and build strong relationships -...

  • Customer Support Manager

    4 days ago

    Dubai, United Arab Emirates Zurich Gruppe Deutschland Full time

    **Job Summary**: **Zurich Middle East **is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. We are looking for a dynamic and passionate Customer Support Manager to work within the Client Services team...

  • Customer Support Manager

    4 days ago

    Dubai, United Arab Emirates Zurich Insurance Full time

    **Job Summary** **Zurich Middle East **is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- We are looking for a dynamic and passionate Customer Support Manager to work within the Client Services team...

  • Ebc Executive

    1 week ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23001300 **Job Category** Sales & Marketing **Location** Marriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a...

  • Customer Support Manager

    2 weeks ago

    Dubai, United Arab Emirates Zurich Insurance Full time

    Job Summary**Zurich Middle East **is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- We are looking for a dynamic and passionate Customer Support Manager to work within the Client Services team in the...

  • Assistant Sales Manager

    2 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24203047 **Job Category**Sales & Marketing **Location**Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position assists with the soliciting and...

  • Assistant Sales Manager

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23150045 **Job Category** Sales & Marketing **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in...

  • Sales Executive

    2 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22175716 **Job Category** Sales & Marketing **Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve...

  • Ebc Sales Executive

    2 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24198070 **Job Category**Sales & Marketing **Location**Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role...

  • Sales Executive Ebc

    1 week ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23000317 **Job Category** Sales & Marketing **Location** Lapita Dubai Parks and Resorts Autograph Collection, Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company...

  • Ebc Sales Coordinator

    1 month ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24208763 **Job Category**Sales & Marketing **Location**W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean...

  • Ebc Manager

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24030175 **Job Category** Event Management **Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for preparing all event...

  • Assistant Sales Manager

    2 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24204472 **Job Category**Sales & Marketing **Location**Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist management in training and motivating employees;...

  • Immigration Processing Officer

    4 weeks ago

    Dubai, United Arab Emirates EBC DOCUMENTS CLEARING SERVICES Full time

    **MINIMUM 1 YEAR EXPERIENCE IS MANDATORY.** **JOB RESPONSIBILTIES**: Guiding right accessing authority body as per his/her profile for evaluation ECA. (WES,IQAS,ICAS, ICES,CES) - For Registered Nurse, Doctors, Surgeon assisting on PEBC and MCC. - Able to retain the client and generate sales by getting references. - Assisting client on booking slot for an...

  • Immigration Case/processing Officer

    3 weeks ago

    Dubai, United Arab Emirates EBC DOCUMENTS CLEARING SERVICES Full time

    **MINIMUM 2 YEAR EXPERIENCE IS MANDATORY IN IMMIGRATION/DOCUMENT PROCESSING FOR CANADA, AUSTRALIA, NEW ZEALAND, SCHENGEN ETC.** **JOB RESPONSIBILTIES**: Guiding right accessing authority body as per his/her profile for evaluation ECA. (WES,IQAS,ICAS, ICES,CES) - For Registered Nurse, Doctors, Surgeon assisting on PEBC and MCC. - Able to retain the client...