Corporate Travel Consultant
6 months ago
Handling incoming requests:
- Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the client
- Provide travel quotation and general travel advice to our corporate accounts
- Responds to requests accurately and completely
- Maintains, actively communicates and seeks expansion of current knowledge of the state of the various travel industries supported
- Provides the client with the required industry information, such as low fares, exchange costs and penalties
- Can fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
Problem Solving:
- Appropriately responds and resolves client inquiries
- Anticipates and provides assistance on potential challenges that may arise for the client
- Performs follow-up as needed and within the time
**Skills**:
**Qualifications and Skills**
- Minimum of 2 years' experience in the corporate travel management industry
- Solid working knowledge of the travel industry, policies, procedures and processes
- Strong verbal and written communication skills
- Proven ability to handle multiple priorities simultaneously
- Ability to work flexible hours
- Ability to work independently, exercising discretion and judgment
- Demonstrated excellent professional customer service and problem resolution skills
- Strong problem solving and/or critical thinking skills
- Demonstrated internet research skills
- Knowledge in using AMADEUS system
**Job Types**: Full-time, Contract
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